Project Manager Support

Gregg R Johnson

Job Experience

Head, Seifert & Vander Weide

April 2009 to January 2010

Title: Contractor/Project Coordinator

Description: Helped manage and complete data archive project.

. Helped coordinated document move from warehouse to office and conversion

and storage of documents.

Priority Envelope, Inc.

July 2003 to January 2009

Title: Desktop Support/Admin LAN/WAN

Description: Provided desktop and application support for domain and WAN

users.

. Provided desktop, application, network and print support for 170 local,

WAN and remote users.

. Remotely supported WAN and remote users with Dameware and RDP.

. Repaired, upgraded and maintained laptops, desktops and printers.

. Supported and installed client ERP and terminal server applications,

(Prism and WBS).

. Purchased hardware and software for the company.

. Managed HP and Dell hardware warranties.

. Administered Microsoft AD Server environment.

. Maintained Microsoft Business, anti-virus and anti-spam services and

licensing.

. Supported and upgraded Microsoft Office, Outlook, Word, Power Point and

Excel.

. Created support documents for end-users.

. Project Manager on various IT projects.

. Tracked calls with Microsoft Project.

Electrosonic Systems, Inc.

October 1999 to July 2003

Title: Desktop Support /Admin LAN

Description: Provided desktop/deskside support for end-users and clients.

. Provided desktop, printing, network and application support for 90

desktops/laptops and 6 servers.

. Provide phone and remote support for up to 30 remote access users.

. Recommended, evaluated and purchased hardware for the company.

. Managed Dell Laptop/Desktop warranties, parts and returns.

. Supported and installed clients ERP systems and terminal server

applications, (IPI and Navision).

. Remotely supported WAN and remote users with Dameware and RDP.

. Supported MS Office 97, 2000 and XP.

. Upgraded 40 white boxes to Windows 2000 standards.

. Administrated Exchange 5.5, (adds, changes and moves).

. Maintained Microsoft Business, anti-virus and anti-spam purchases and

licensing.

Hennepin Technical College (MNSCU)

September 1994 to June 1998

Title: Media Professional/Technical Specialist

Description: AV Media/Computer Coordinator for campus staff and students.

. Built 486, 586 and Pentium based PCs and workstations for the Media

department.

. Print Administrator for Novell NDS 4.11 and HP print network.

. Purchased computers and peripherals and various types of audiovisual and

video production equipment.

. Responsible for video, audio, computer graphic and photographic

productions.

. Provided equipment and technical support for campus functions.

. Satellite, CODEC and fiber-optic teleconference coordinator for campus

events and classes.

. Purchased and built analog and digital multi-formant post-production

suites.

. Built peer to peer, WFW 3.11/Win95 network for the media department and

upgraded to Novell 4.11.

. Produced instructional and promotional programs for the campus district

and state agencies.

Networking

Layer 2 managed switches Wireless Access Points

VPN Basic Firewalls

NT Security TCP/IP

Print Servers LAN/WAN

Infrastructure

Active Directory Dell & HP Laptops & Desktops

Microsoft Windows 2003 Advanced WSUS/WDS/RIS Deployment

Server Dameware Remote

Microsoft Windows 2000 Server Raid Technology

Microsoft Terminal Services on Securence Anti-Spam/Anti Virus

Windows

Symantec Antivirus Enterprise

Client Systems

Windows XP Professional Windows Vista

Windows 2000 Professional Windows 98/95

Windows NT Workstation Microsoft Office

Education & Credentials

. Certification CompTIA A+ (2009 Edition). [pic]

. Certification, MCP Windows XP, Windows 2000, Windows 98 & NT4. [pic]

. Certification, MCSA Windows Server 2003, MCSE Windows 2000 and NT4.

[pic]

. Certificate, MS2153 - Supporting a Network Infrastructure Using Win2K,

Mindsharp Learning.

. Diploma, Network Administrator Program, KRS, Bloomington, MN.

. Certificate, Voc Tech Ed. University of Minnesota, Minneapolis, MN.

. Diploma, Media Communications, HTC, Eden Prairie, MN.

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