Customer Service Medical
Resume:
Trenelle Holt
Vacaville, CA 95687
*********@*****.***
Objective
To grab the excellent opportunity in a prestigious organization in
the medical billing department where I can utilize my 5 years of
progressive experience and professional skills for delivering the best
performance and to advance with my skills.
Summary of Qualifications
. Proficient in Medical Insurance Billing, Medical Terminology, and
Medical Coding
. Hardworking, motivated, energetic, dedicated and professional
individual able to serve clients in a conscientious and pleasant
manner
. Outstanding oral and written communication
. Extensive knowledge of Data Entry 8000-9000KS, inventory and
telephone systems
. Auditing Medical record documentation for appropriate reimbursement
. Strong ability to multitask, organized, disciplined and detail
oriented
. Medical software knowledge: Medisoft, Medical Manager, Centrix, 3M
Encoding, CPT-4 coding, ICD-9 coding, CM1500 forms and UB92 forms,
Microsoft Office, Word and Excel
. Conducted follow-up on rejected claims for third party billing
. Provided administrative support to clients under contract with
agency using various software programs
. Billed and followed-up on the signature program for secondary HMO,
Medicaid and Medicare accounts
License/ Certification
CPC Certified
CPR
First Aid
Key Administration Sills
ICD-9CM Medical Insurance
Microsoft Word
CPT-4 Medical Software
Microsoft Excel
HCPCS Medical Billing/Coding
PowerPoint
Medical Terminology 10-key
Online Claim Submission
Education
6/2010- Present University Of Phoenix Sacramento,
CA
Bachelors of Art in Healthcare
Administration
1/2010-5/2010 John Haile & Associates Oakland, CA
AAPC Approved Current Procedural Coding
Course
8/1996-6/1997 Solano Regional Occupational Program Fairfield,
CA
Dental Assisting Program
1/1994-6/1996 Solano Community College Suisun, CA
General Education
8/1987-6/1991 Roosevelt High School Fresno, CA
Work Experience
3/2005- Present Valerie Simmonds Elk
Grove, CA
Coding Specialist/ Data Entry
Home base remote coding of pro-fee
records utilizing ICD-9CM,
CPT and HCPCS.Proficient in physician
coding, inpatient coding
And facility coding. Utilize CMS system
for billing process.
Utilizing Encoder and reimbursement
system for proper and
And timely reimbursement of payments.
Preparing and recording
Of reports pertaining to tracking
diseases and other health related
Problems. Knowledge of authorization
requirements for a variety of
Private insurances, Medi-Cal/Medicaid,
Commercial/HMO and
PPO. Auditing medical record
documentation to ensure proper
Reimbursement while responding to
inquiries regarding
Inappropriate coding.
3/2004-9/2005 Dr. Michael Todorovic D.D.S
Vallejo, CA
Registered Dental Assistant
Taking, processing and mounting x-rays.
Chart diagnostic
Treatment and record rendered treatment.
Set up instruments
And materials required for treatments.
Taking preliminary
Impressions, pour and trim study models.
Fabricate custom crown
Trays and fabricate temporary crowns and
bridges. Change
orthodontic ligature ties, wires and
elastics. Assist
In four and six- handed dentistry in all
operative treatment.
Full knowledge of front office duties
including verifying patients
Insurance, customer service as well as
posting payment to patients
Account.
3/2003-3/2004 Dr. Susan Nuttle, D.D.S
Pinole, CA
Registered Dental Assistant
Taking, processing and mounting x-rays.
Chart diagnostic treatment
And record rendered treatment. Set up
instruments and materials
Required for treatments. Taking
preliminary impressions, pour and
Trim study models. Fabricate custom
crown trays, temporary
crowns and bridges. Change orthodontic
ligature ties, wires
and elastics. Assist in four and six-
handed dentistry in all
operative treatments. Full knowledge of
front office duties
including verifying patients insurance
and front office
customer service as well as posting
payments to patients account.
Reference Available Upon Request
Contact this candidate