Customer Service Medical
Resume:
Denise Maisonave
P.O.
Box ****
Brick, NJ **724
Jan, 2010
To whom it may concern,
I am writing in response to your posting for the position available. I am
very interested in the position and have attached my resume for your
review.
My work experience has prepared me for a position such as this one. For
example, my position as a floater at the hospital has familiarized me with
a fast paced environment and helped my multi-tasking skills. My
organizational and customer service skills were sharpened in the Medical
field, where proper scheduling and adherence to deadlines were necessary.
In addition, my previous experiences as an Administrative Assistant and
Medical Receptionist have familiarized me with service oriented positions
where my skills can be used in a support capacity.
I am confident that my organizational and multi-tasking talents, as well as
my computer skills, would be valuable assets to your company. Please review
my resume, and feel free to contact me with any questions or comments.
Thanks you for your time and consideration.
Sincerely,
Denise Maisonave
Denise Maisonave
Post Office Box 2093
Brick, New Jersey 08723
***********@*****.***
OBJECTIVE:
Seeking to use my skills and background in a position that will allow me to
obtain new experiences and also challenge myself in this competitive work
force.
EDUCATION:
Monmouth University West Long Branch, New Jersey
1993-1996
Ocean County College Toms River, New
Jersey 1997-1999
Lakewood High School Lakewood, New Jersey
1989-1992
EXPERIENCES:
Ocean Surgical Pavillion Medical Scheduler/
Registrar 11/2016-1/2010
Scheduling Medical procedures. Answer phones; Make and receive
appointments; Attend to doctors and patient request; Receive messages from
doctors, patients & pharmacies; Maintain files, copies & faxes; Organize
labs and all fax request; Keep up to date with all computer and insurance
knowledge; At times translator for all medical floors
Jersey Shore Medical Center Emergency/Outpatient
Registrar PER-DIEM
Crossed trained in all aspect of the different departments. Assisted in
patient access and satisfaction as well as customer service .Knowledge of
emergency room registration, outpatient and admitting registration.
Knowledge of reading & ordering prescription; all outpatient testing and
Ambulatory billing. Gained exceptional experience in Medical Terminology,
data entry, computer software, ICD codes, & insurance policies. EMR
experienced.
Ocean Health Initiatives, Inc. Bilingual Receptionist
11/2005-2/2006
Answer phones; Make and receive appointments; Attend to doctors and patient
request; Receive messages from doctors, patients & pharmacies; Maintain
files, copies & faxes; Organize labs and all fax request; Keep up to date
with all computer and insurance knowledge; At times translator for all
medical floors.
Complete Packaging and Supplies Inc. Customer Services
11/2003-1/2004 charge of all customer services calls;
Receive and take orders; Resolve customers problems, such as tracking and
reordering merchandise; Maintain accurate knowledge of all UPS receiving
and shipping procedures; Ability to accurately use internet browsers &
computer operating systems. Maintain files, phones, copies & faxes.
Raritan Bay Medical Center Admitting Floater Registrar
9/1998-6/2003
Assisted in patient access and satisfaction as well as customer service; In
charge of pre-registration; Knowledge of reading & ordering prescription;
All out patient testing; Ambulatory billing and Emergency Room
registration; Gained exceptional experience in Medical Terminology, data
entry, computer software, ICD codes, & insurance policies; faxes.
SKILLS:
Bilingual in Spanish & English; Excellent communication and public
relations skills; Experience with Microsoft Office; EMR, Medisoft,
Medinotes, V-charts and also many other medical programs.
COMMUNITY ACTIVITIES:
Lambda Theta Alpha Sorority, Inc (Founding member of Monmouth
University Chapter); Peer organization leader for Monmouth
University students; Community Service Liaison for Ronald McDonald
House charities; Established a. relationship with many local
charities; Organized various events including: Thanksgiving soup
kitchens, bake sales, & registration for Aids Walk-A-Thon
Contact this candidate