STEVEN E. BOCKELMAN
Post Falls, ID 83854
***************@*****.***
BACKGROUND SUMMARY:
Have worked in various technical roles as a network administrator, computer
specialist and electrical engineer.
PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS:
COEUR d'ALENE SCHOOL DISTRICT 271, Coeur d'Alene, ID
2009 - present
Computer Technician
Provide support including the installation, configuration,
troubleshooting and repair of computers and peripherals in a Windows
environment; install and troubleshoot software issues. Add and remove
computer and user accounts from Active Directory as needed. Install
applications via Group Policies.
STEAMBOAT SKI & RESORT, Steamboat Springs, CO
1999 - 2009
Network Administrator
Responsible for keeping the servers and network running smoothly for a
major ski resort. Duties included but were not limited to: installation,
maintenance and upgrade of over 30 servers, monitoring the LAN for
ananomolies, providing service and upgrades for over 350 PC's, provided
friendly end user support, collaborated with IS staff on various issues and
projects, installed and supported countless applications both off the
shelve and in house, installed the latest security updates and patches from
Microsoft, installed virus definition updates from Symantec to all servers
and PC's, managed accounts with Windows 2003 Active Directory and Group
Policies, installed wireless access points for Symbol hand held scanners,
provided off site VPN connectivity, implemented a Backup Exec backup
strategy and restored corrupt files as needed, installed printers and print
queues, replaced UPS batteries, implemented graceful APC shutdown of
servers during power outages, installed Ethernet cable and fiber.
Implemented a Cisco PIX 506 firewall and Windows ISA server. I have modest
experience troubleshooting the Siriusware ticketing system. I possess a
working knowledge of TCP/IP, DHCP, DNS and wireless communications.
ROUTT COUNTY GOVERNMENT, Steamboat Springs, CO
1998 - 1999
Computer Technician
Provided end user, computer, network and peripheral support.
COLORADO MOUNTAIN COLLEGE, Steamboat Springs, CO
1996 - 1998
Microcomputer/Network Specialist
Provided technical support for the local community college. Provided
end user support for both staff and students.
PILOT COMPUTER, Steamboat Springs, CO
1996
Computer Technician
Computer repair of Windows and Mac pc's and laptops. Repaired HP
printers.
APPLE COMPUTER, Fountain, CO
1992 - 1993
Test Engineer
Responsible for establishing board and system level test processes.
TEXAS INSTRUMENTS, Colorado Springs, CO
1981 - 1992
Design, Product, and Test Engineer
Responsible for design, maintenance, and certification of board and
system level automated test equipment for various Department of Defense
products. I held a Secret Clearence.
EDUCATION: BS, Electrical Engineering, Colorado State University
CERTIFICATION: CompTIA Network +, I am pursuing my CCNA
TRAINING: Active Directory Administration, Backup Exec 12, Citrix,
Windows ISA Server