Project Test

Muddassir Saeed

Address: **** ******** ****

aPt, 1022, hyattsville, md 20782

Phone: 202-***-****

Email: *********.*****@*****.***

OBJECTIVE

Over Seven years of experience in Software Quality Assurance, Testing and

IV&V field. Experience in testing both Web-based and Client, Server

application in Windows, Java, .Net, and UNIX environment. Seeking a

position as a Software Tester, Analyst, IV&V and Analyst to utilize my

expertise and further my knowledge.

SKILLS

HP Quality center Oracle 11g Vista/XP Shell scripting

HP QTP SQL Server AIX/Linux SQL

Waterfall, Agile, IBM DB2 Adobe Flash XML/XSL

CMMI MySQL MS Office Suite Visual Basic

Apache/Tomcat Toad 9.6 AJAX C++

ISS SQL Navigator 4.3 CSS C#

Star Team Web Tools Adobe HTML/XHTML .NET

PVCS Tracker Photoshop Java Case Complete

VSS Adobe Dreamweaver JavaScript Jaws

Bugzilla Swish Max Perl LoadRunner

Test Director UNIX/Windows PHP Performance Test

Web Sphere Suite

SUMMARY OF QUALIFICATIONS

. Extensive experience in QA methodologies, Business Requirements

Analysis, Manual Testing and Test Automation.

. Thorough understanding of software development life cycle (SDLC).

. Expertise in using HP Automated Testing Tool Quick Test Professional.

. Extensive experience in performance, load and stress testing by using

Mercury Load Runner, Win Runner and IBM's rational Performance tester.

. Extensive experience in Test Management tools like Quality Center.

. Extensive experience with section 508 compliance testing tools Jaws,

Rational Bobby, AccVerify and Windows Screen Reader.

. Expertise in developing Test Plans, Test Cases, Test Scripts and Test

Scenarios from Business, Technical and Functional Requirement

Documents.

. Experience in writing and executing Automated Test Scripts, Tracking

Defects and interacting with the development team in correcting the

defects.

. Experience in preparing Test Plan, Technical specification and

Strategy Documents.

. Test automation experience for GUI and application interface

regression test using Win Runner, QTP and Mercury Quality Center, and

scripting (TCL, Python, Perl and shell scripts); also experience on

DB/SQL system (Oracle, tec.).

. Experience with Agile, Waterfall Development Methodologies and CMMI

(Capability Maturity Model Integration).

. Developed manual Test cases, executed them against builds and analyzed

results.

. Good Knowledge of QA and QC Methodologies, Software Development Life

Cycle (SDLC) from business analysis to Development, Testing,

Deployment, Documenting, Maintaining and User Training.

. Well versed in conducting different kinds of tests such as Functional,

Positive, Negative, Integration, User Interface, User Acceptance,

Regression, Sanity, Smoke.

. Performed Back-end testing by executing SQL Queries.

. Experienced with various defect-tracking tools: Quality Center, PVCS

Tracker and Bugzilla.

. Leadership: Governmental skills and attention to detail;

professionally trained in a team administered projects; Determined and

results-driven.

. Communication: Effective oral and written communication skills;

Compassionate listener; Imaginative and inventive with excellent

problem-solving and logical skills.

. Excellent track record of successful completion under tight deadlines.

. Good team player with the ability to work independently in a time

sensitive environment.

. Effective combination of Logical, Analytical, Communication and

Documentation skills.

. Excellent communication and Co-ordination skills in interacting with

Developers and Business Analysts regarding testing status, reporting

in identifying and clarifying the test results.

EXPERIENCES

Citi Group, Virginia

December 2009 - Present

Sr. Software Test Engineer

Project Description: Worked as a Sr. QA Test engineer for Citi group, which

is an integrated multi-line financial services company. The bank

subsidiaries provide investment management, retail and commercial banking,

consumer finance and investment banking products and services. It provides

all on-line account decisions and queries with a secure web login. Through

the site customers can process e-commerce transactions and apply on-line

for new accounts and other banking services.

Responsibilities:

. Analyzed Business Requirement Specification (BRS), Software

Requirement Specification (SRS) and User Requirement Document (URD).

. Developed Test Plan and Test Approach artifact with resource

requirements and time estimates.

. Developed Test plan and verified content with the team members.

. Designed and developed Test Scenarios, Test Cases, and Test steps for

various Business Services/methods covering both Positive and Negative

testing requirements.

. Involved in the project from the requirement analysis phase till the

completion of UAT (Entire Test Lifecycle).

. Reviewed and analyzed the Business Requirement Specs, Technical

Requirement Specs and Design Documents.

. Involved and developed comprehensive Test Plans and Scripts.

. Involved in preparation of the Test data required for executing test

cases.

. Involved in preparation and execution of Test cases for an

application.

. Performed User Interface Testing on the web Interface.

. Involved in Functional, Regression, System, Positive, Negative, Black

Box, and Integration Testing.

. Developed test automation scripts using Quick Test Professional (QTP).

. Developed and executed SQL queries to validate data.

. Created Standard checkpoints, Bitmap checkpoints and Text checkpoints

to check the application's current behavior to its behavior in

previous version.

. Used Regular Expressions in identifying objects with varying names and

titles every time a test is run.

. Enhanced the existing or default test scripts by adding some

programming for Custom testing and Debugging the scripts.

. Used Synchronization points in the test script to capture the bitmap

images of upload and download Status bars in the application.

. Performed Data Driven Testing using QTP and created automated QTP

scripts in HP Business Process environment.

. Created test cases and mapped them with requirements using Quality

Center.

. Managed the testing process, logged and tracked defects using Quality

Center.

. The projects followed Agile methodology, where developers, users and

testers worked together to create Stories, Document requirements by

interviews and analysis.

. Wrote story narratives, Functional & Non-functional system

requirements and Test scripts.

. Performed 508 compliance testing using JAWS.

. Performed Manual Testing and Automation testing of Web-based and

Client-server enterprise applications and used Quality Center for test

management.

. Determined test cases using equivalence partition followed by boundary

value analysis (blackbox testing) of the applications.

. Attended weekly Project Status Meeting with Development Team, QA

Manager, and worked closely to define Test Scope, Gap Analysis, Risk,

Dependency and Constraints.

Environment Quality Center, QTP, Java, JAWS 11, Java script,

Internet Explorer, Netscape Navigator, Mozilla

Firefox, SharePoint, MS Project, .Net framework.

Accentuate Tech Inc, Vienna, Virginia

December 2008-November 2009

Sr. Software test engineer

Project Description: Internet Banking application is used to manage

Trading, bonds, shares and Securities. The Internet Banking is an Internet

based application that provides the customers to directly access their

account information. Customers can access, review and printing information

pertaining to their Accounts and track Statements, Financial summary, watch

lists with reference to OPTIONS, STOCK, BONDS, FIS and can generate reports

about Performance, Estimated Income and Financial Forecasts, Credit card

processing and Tracking.

Responsibilities:

. Developed Complex 'C' Libraries and Utility Functions for Code

reusability and Modularity.

. Developed Load Runner test scripts according to test specifications/

requirements.

. Identified and eliminated performance bottlenecks during the

development lifecycle.

. Accurately produced regular project status reports to senior

management to ensure on-time project launch.

. Verify that new or upgraded applications meet specified performance

requirements.

. Identified the queries which taking too long and optimize those

queries to improve performance.

. Worked closely with software developers and take an active role in

ensuring that the software components meet the highest quality

standards.

. Independently developed Load Runner test scripts according to test

specifications/requirements.

. Using Load Runner, execute multi-user performance tests, used online

monitors, real-time output messages and other features of the Load

Runner Controller.

. Analyze, interpret, and summarize meaningful and relevant results in a

complete Performance Test Report.

. Developed and implemented load and stress tests with Mercury Load

Runner, and present performance statistics to application teams, and

provided recommendations of how and where performance can be improved

. Monitor and administrate hardware capacity to ensure the necessary

resources are available for all tests.

. Identified Disk Usage, CPU, Memory for Web, APP, TUXEDO, Database

servers and how the servers are getting loaded

. Performed blackbox testing using Bugzilla application.

. Developed Complex VB Scripting libraries and Utility Functions for

Code Reusability and Modularity

. Developed Automation Framework like Data Driven, Keyword Driven and

Modularity Driven in QTP

. Developed Descriptive Programming and Maintaining Local and Global

Object Repository in QTP.

. Coordinate communication between QA, development, BSA's, UAT, and

upper management throughout the entire QA cycle.

. Used TestDirector for maintaining Defect Cycle (creation, reporting,

fixing, retesting and closing) and worked with management and

development to ensure resolution.

. Actively participated in team meetings, walkthroughs, compiling

various Testing related Documents and assisted in improvements of

Testing Processes and procedures.

. Coordinated UAT effort with the business teams.

Environment Load Runner 9.1, Site Scope, PeopleSoft 8.9, Oracle,

Quality Center, Data Stage, Shell, .Net, SQL server

2000/2005, Windows XP, Quick Test Pro 9.2.

Quadra Med, Reston, Virginia

October 2007-November 2008

Software test engineer

Project Description: This Medicare project addresses the needs of all

participants in the Health Care supply chain. Most importantly, critical

information in the form of Electronic Health Records will be put at the

fingertips of Health Care professionals; whenever and wherever they need.

It is aimed at enhancing Patient care while improving the Business

operation. From Scheduling to Post-Operative Care, from Billing to Advanced

Analysis, it automates the entire Patient journey, enabling the client to

deliver higher standards of Health Care with least amount of administrative

burden and cost.

Responsibilities:

. Developed Test Plans, Test Scenarios, Test Cases, Test Summary

Reports and Test Execution Metrics.

. Developed and Executed the Test cases & scripts for Regression,

Performance.

. Execution of scripts in batch mode and communicated the results to

the management after every regression cycle.

. Involved in Business functionality review meetings and Use-Case

Analysis and developing the templates for User/Customer Training

and documentation.

. Extensively used Load runner 9.1 for Developing VUser Scripts

. Developed Load runner Scripts in Web, Web services, Citrix, Siebel,

Winsock and Database protocols.

. Executed Performance tests using Performance Center.

. Gathered Performance requirements for the application and designed

performance tests for the multiple clients within the organization.

. Customized Load Runner scripts in C language like String

manipulation and using C libraries for the Load runner Scripts

. Developed Load runner Scripts in VUGen.

. Installed Site Scope, and configured monitors for analysis.

. Used SiteScope to get metrics from servers.

. Analyzed results for Bottlenecks and made recommendations for the

bottlenecks.

. Monitored Metrics on Application server, Web server and database

server.

. Created rendezvous point for Performance test scenarios to find

deadlocks.

. Used and Developed Shell scripts for capturing metrics on the

servers

. Performed accessibility testing using JAWS and created defect

report.

. Actively participated in UAT phase.

Environment Load Runner 9.1, Site Scope, HP Performance Center

9.0, JAWS 9, Quality Center, Data Stage, Shell,

.Net, SQL server 2000/2005, Windows XP, Telnet, Web

Sphere, SOA.

HUSNA Technologies, Maryland

December 2005 - March 2007

Software Tester

Project Description: E-Billing System - This project is aimed to provide a

solution of unified billing to the residential customers who use multiple

services such as long distance, cable, internet, Land Phone and other

broadband services. This project contains two parts. The first part is

identification of such customers and building an initial load for the new

enterprise database. The second part consists of calculation of combined

bill for the services, bill generation and preventing bill generation for

these customers by the other individual systems. This project contains

different modules like customer account details, service details, billing

details and customer matching modules.

Responsibilities:

. Wrote Test Plans and Test Cases into Quality Center for Functional and

Regression Testing.

. Involved in Data Preparation and Execute Tests for the project.

. Manually tested the application.

. Responsible for the creation of the Test Plan, generating of various

Test Scenarios and Test Cases.

. Performed Functional Testing, Integration Testing, Sanity testing and

Regression testing on the application.

. Involved in Functional and Regression Testing using Badboy.

. Generated and edited the scripts using Badboy for Automation.

. Conducted validations using check points and transactions in Badboy to

perform System Testing.

. Design test plan/cases based on technical specification, test plan and

case execution, defect report and tracking, defect fix verification,

system regression test, test automation (Win Runner/QTP) for GUI

regression test and application interface regression test (python

scripting), implementation of back-end NE simulation (TCL scripts) for

TL1 command and response, setup and configure test beds (simulator and

real device, Test Center, DSL/ADSL/VDSL, WiFi, Copper, RF, etc.) and

install new build and releases

. Conducted meetings with Software Testers on a regular basis to keep

everyone updated regarding the Testing progress and to keep a

progressive environment.

. Used Quality Center to manage and coordinate the Test Planning,

Execution, PR process and Defect Management.

. Responsible for updating Requirement Traceability Matrix.

. Prepared Test Status Reports during Test execution processes.

. Interacted with other teams to work through the interdependencies

among applications.

. Performed the accessibility testing in compliance with section 508.

Initially performed accessibility testing using Windows Screen reader

and later on installed and run Jaws and performed testing using Jaws.

. Responsible for identifying Test Scripts to be tested by UAT.

. Wrote SQL queries to validate data.

. Tested application in both Windows and UNIX environments.

. Tested web services thoroughly to validate the Data Integrity.

. Developed Scripts for Functional and Regression Testing using QTP to

test the basic functionality of the application for every build before

deployment.

. Modulated VB Scripts and created Function Libraries to keep test

scripts short and simple.

. Created automated VB scripts for new functionality using QTP.

. Conducted Back-end Testing using Stored Procedures and SQL.

. Tracked and reported defect using Quality Center.

. Implemented Test Case and Test Process with project time frames.

. Performed Cross Browser, Configuration, User Acceptance Testing,

Functional Testing and Regression Testing.

. Performed performance testing using Mercury Load Runner.

. Performed Load and Stress testing using the Mercury Load Runner.

. Setting up goal based Test Environment and creating and running Load

Test scenarios for web applications using Oracle's e-Tester and Apache

JMeter. Performed testing of performance of apache web server using

JMeter including the testing during upload and download requests,

transaction types/numbers, ramp up/down capabilities for virtual

users. Worked closely with the developers and updated them with the

Load testing results.

. Enhanced the performance scripts by inserting Check points, Start and

End transaction point and Rendezvous point.

. Performed Load testing, Scenario creation and execution, measured

throughput, Hits per second, Response time and Transaction time using

Load Runner analysis.

. Participated Weekly meeting and Daily 4.pm defect prioritization

meetings.

Environment Quality Center, Quick Test Pro, ASP, Java, JAWS,

J2EE, SQL, Windows, UNIX, HTML, XML, VBScript, Apache

JMeter, MS Office, Windows Screen Reader.

Teklink, New York, NY

February 2004 - November 2005

IV&V Test Analyst

Project Description: This customer access system is Web-based application,

which allows customer to open the account online and maintain the account

online. Customers can open the account using this application through

Internet, transfer the funds between different accounts and check their

balances.

Responsibilities:

. Evaluated and made recommendations on the project's process and

procedures for Managing requirements.

. Verified that System requirements are well-defined, understood and

documented.

. Verified that software requirements can be traced through Design, Code

and Test phases to verify that the system performs as intended and

contains no unnecessary software elements.

. Verified that an appropriate level of Test coverage is achieved by the

Test process, that test results are verified, that the correct Code

configuration has been tested, and that the tests are appropriately

documented, including Formal logging of errors found in testing.

. Verified that a sufficient number and type of Case scenarios are used

to ensure comprehensive but manageable testing and those tests are run

in a realistic, Real-time environment.

. Verified that Test scripts are complete, with step-by-step procedures,

required pre-existing events or triggers, and Expected results.

. Verified the test results in terms of the correct Code configuration,

and that the tests runs are appropriately documented, including formal

logging of errors found in testing.

. Evaluated various Test plans and procedures for compliance with

Industry standards.

. Performed different type of blackbox testing including decision table

and cause & effect techniques.

. Used Test Director for test documentation management and Defect

tracking.

. Used PVCS tracker for requirement tracking process and defect tracking

also.

Environment Test Director, PVCS Tracker, HTML, SQL Server, Oracle,

Unix, Visual SourceSafe, JavaScript, SQL, Oracle,

Netscape Navigator.

Accentuate, New York, NY.

March 2003 - January 2004

Quality Assurance Tester

Project Description: Consumer Healthcare Information System (CHC IS) is a

web based application and designed for consumers who are looking for drug

information through the web. They can see the product information, usage,

and price and reimbursement policy from the application content. Also with

the same application the BCBS Management will be able to Perform Market

operation and market research.

Responsibilities:

. Analyzed the Business Requirements of the Product/system. Worked with

the development team to review Project plans, Requirements

specification, Design documents, and computer software.

. Involved in designing the Test Plan and Test Cases and managed them

using Test Director.

. Interacting with developers and business analyst to analyze the

Business requirements and Functional specifications.

. Performed Functional testing, System testing, Integration testing, and

Regression testing.

. Manually testing the different functionality of the website for

various units of the business modules like Role based Menu and Help

links.

. Manually conducted User Interface, Functional, Integration, UAT, and

Regression testing and interacted with developers to resolve the

technical issues.

. Analyzed the performance of the software during heavy loads.

Instrumental in reporting and Tracking defects/bugs to Development

Team using Test Director.

Environment VB, MS Visual Source Safe, SQL Server, Test Director,

Quick Test Pro, Unix, Windows NT, HTML, PL-SQL,

Oracle, Java Script, IE, Netscape Navigator, MS Excel.

EDUCATION

Masters of sciences in Strategic Leadership- In Progress, U.S.A.

Bachelor of Business Administration, Pakistan

Bachelor of Science General Studies, Pakistan[pic]

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