Administrative Assistant Customer Service
Resume:
Message: 714-***-****
E-Mail: ************@*******.***
Corona, CA 92882
Objective To obtain a challenging position, that will apply my skills and
knowledge in addition to expanding my experience and education.
Qualifications
Windows 95, Windows 98 and Windows XP (Server & Workstation)
Microsoft Office, Word, Excel, Power Point, Publisher etc.
Bilingual: Spanish and English
Install, configure, and administer Microsoft Windows 95/98, NT
Networking operating systems.
Skills Design and implement a computer network using TCP/IP, DCHP, DNS and
WINS.
Use diagnostic techniques and utilities to troubleshoot computer
network breakdowns.
Build a Web Site and manage its contents.
Implement Network Security.
2004-2009 UPC, Inc.
Experience City of Industry, CA
Shipping & Receiving Warehouse Manager
Create BOL and contact all carriers to get the best quote
Inventory Control
Customer service and Tech Support
Shipping National & International (Ground, Air & Overseas)
Shipping supplies purchasing.
Administrative Assistant.
Supervising over 6 employees.
Forklift operator
2003-2004 American Power Products
Montclair, CA
Shipping & Receiving Warehouse Manager/Supervisor
Inventory Control
Customer service and Tech Support
Shipping National & International (Ground, Air & Overseas)
Administrative Assistant.
Supervising over 30 employees.
Forklift operator
2001-2003 Ultimax Corp.
Huntington Beach, CA
Network Administrator / Shipping & Receiving Manager
Update and upgrade software/hardware
Tech Support for all employees.
Shipping (Ground/Air & Overseas)
Supervising over 8 employees.
Administrative Assistant
Forklift operator
2000-2001 GI Trucking Co.
La Mirada, CA
Tech Support Help Desk & Network Administrator Assistant
Install, update and troubleshoot software and hardware
Software used: Novell 4.11, Win95, win98, WinNT 4.0, Win2000, Office
'97 Pro, Office 2000 Pro, Internet Explorer 4.0/5.0/5.5, Mainframes
emulation such as: Extra, Winja (web based), Power Term and
antivirus, Pandasoftware, Norton 2000.
Network Protocols used: NetBEUI, WINS, DHCP, DNS, TCP/IP and IPX/SPX
(about 240 users).
1999-2000 Computer Learning Center
Anaheim, CA
Tech Support, Administrative Assistant & General Office Clerk
Create and maintain a database using ACT 2000. (sharing database
using TCP/IP)
Experience Research the Internet for posted jobs about networking, programming
(cont.) and other possible related jobs.
Create contacts by calling different companies
1996-1998 Stanford Driving School
Huntington Beach, CA
Driving Instructor, Drivers ED Instructor
Teach new driving instructors how to teach driving.
Teach 20 Hrs. of Drivers Education
Teach 6 Hrs. behind the wheel
1994-1996 All American Driving School
Anaheim, CA
Driving Instructor, Drivers ED Instructor
Teach 20 Hrs. of Drivers Education (occasional)
Teach 6 Hrs. behind the wheel
1992-1994 Coastal Communities Hospital
Santa Ana, CA
Bill Collector and Supervisor
Supervisor over three employees
Create new forms of collection bills
Create monthly reports
1989-1992 The College of Puerto Rico
Carolina, PR
Director Assistant, Payroll, Teacher substitute (occasional)
Traveling to Miami (Headquarters) to attend meetings and improve
education system (for The
College of Puerto Rico)
Creating activities for students
Teacher assistant, for the following classes: Typing, Word Processor
and Computer Lab.
Education 2001-2004 Cypress College
Buena Park, CA
2002-2004 Coastline Community College
Huntington Beach, CA
1999-2000 Computer Learning Center
Anaheim. CA
1989-1992 The College of Puerto Rico
Carolina, PR
Khaleel A. Gramajo
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