Project Manager Customer Service
Resume:
RICHARD C. NORTON
*** ******* ***** *********, ** 92056
Phone 760-***-****
**********@***.***
OBJECTIVE:
An opportunity to work for your company.
EDUCATION:
**** ****** **********, ******
Currently pursuing Bachelors of Science in Psychology.
2008 Kaplan College, Vista, CA
Associates of Science: Criminal Justice May 2010
Valedictorian
GPA: 4.0. Courses include English Composition, Ethics, Interpersonal
Communication, Psychology, and Operations.
SKILLS:
. Excellent communication, writing, interpersonal, oral and record
keeping skills.
. Excellent customer service capabilities.
. Supervise multiple projects and complete on time and on budget.
. Computer literate with proficiency in Microsoft Word, Microsoft Excel
and Power Point.
. Receive detailed information or instructions from various sources.
. Respond to inquiries and other problems by phone or in person.
. Sales and cold calling experience to obtain future prospective work
for companies.
PROFESSIONAL EXPERIENCE:
2008 - Present Norton Building Industries Inc.
San Diego,
California
President/Owner
Created a residential remodeling company that successfully
completes projects on time and on budget. Sales and
marketing of the company is a high priority in this market. Cold calls are
made and follow up on existing and potential clients is
imperative. Creative marketing techniques are utilized and
growth is a primary goal. Field operations are overseen and targets are
met in order to remain competitive in a challenging market.
2007 - 2008 Diamond One Construction Inc.
San Diego,
California
Project Manager/Estimator
Managed the creation of a company from conception. Created
websites and marketability to establish a reputable company in
the community. Met with community leaders and new clients to
generate future projects. Oversaw the field operations and
maintained a budget to allow the company to maintain efficiency.
All safety criteria were met and no claims were filed.
2006 - 2007 Western Pacific Homes
San Diego,
California
Project Manager/Purchasing Agent
Managed company employees to allow an inspiring work
environment that was rewarding and beneficial. Completed jobs
on time and under budget while utilizing the resources we had
within the company. Created my own schedule and worked
diligently to complete the tasks at hand. Completed jobs from
start to finish with outstanding customer service.
2004 - 2006 Norton Consulting
San
Diego, California
Construction Manager Consultant
Created new work through cold calls and personal contacts.
Managed multiple tasks and utilized time management equally.
Multiple employees were managed. Sales and marketability was
ensured to allow potential work to continue the growth of the
company. Safety in the workplace was taken seriously and
implemented at the highest level. Customer satisfaction was a primary
goal.
2004 Norton Construction, Inc.
San
Diego, California
Vice-President of Operations
Completely renovated a company that was in distress and
crafted a better work environment. Established support for
employees to maintain successful productivity. Completed tasks
that were outstanding and created a company with outstanding
reviews to this day. All work that was initially started was
brought back to good standing and company moral was reinstated.
Created new contacts and sales calls to allow our success to
flourish and keep the company growing.
2001 - 2004 The Eastlake Company
San Diego,
California
Offsite Superintendent/Project Manager
Started at this company from the ground floor and
successfully work my way to a position that oversaw all field
activities. Responsibility was for the completion of one of the
biggest subdivisions in Southern California history.
RICHARD C. NORTON
250 Richard Court Oceanside, CA 92056
Phone 760-***-****
**********@***.***
REFERENCE SHEET
PROFESSIONAL REFERENCES:
Zachary Shalit, Associate Director of Education
Kaplan College
2022 University Drive
Vista, California 92083
Jay Beatty, Director of Career Services
Kaplan College
2022 University Drive
Vista, California 92083
Delmy Gooch, Professor
Kaplan College
2022 University Drive
Vista, California 92083
PERSONAL REFERENCES:
Scott Van Camp, LMFT
2461 W. Ball Rd. #11
Anaheim, California 92804
Brendan Cotter
635 Sunset Drive
Vista, California 92081
Joman Corig
4011 Alto Street
Oceanside, California 92056
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