Customer Service Sales

Ashley B. Cole

**** **** **** . ********** ******, PA 19006

215-***-**** . ******.******@*****.***

OBJECTIVE

To obtain a position working with children with special needs, prior to

attending graduate school to become a certified speech-language

pathologist, in order to gain experience and develop practical skills.

EDUCATION

The Pennsylvania State University-University Park, May 2010

. Bachelor of Science in Communication Sciences and Disorders

. College of Health and Human Development

University of Connecticut-Athens/Rhodes, Greece, Spring 2009

. Studied Greek language, humanities, and social sciences

EXPERIENCE

Childcare Provider-Penn Valley, PA, Summer 2010

. Conducted all aspects of daily routine with patience and understanding

. Structured daily activities that met the physical and emotional needs of

three children ages 4,6, and 8

. Encouraged high self-esteem and proper social interaction between

children

English Language Tutor-Athens, Greece, Spring 2009

. Tutored two sisters ages 8 and 11; noticeable improvement in their

ability to communicate in English

Vice President of Alumnae and Heritage, Alpha Sigma Alpha National Sorority-

University Park, PA, Spring 2008-Fall 2008

. Directed the Advantage program for new members

. Promoted lifetime membership and fostered lasting relationships between

collegians and alumnae

. Organized a dinner reception for all sorority members and their families

Sales Associate/Key Holder, Cameo Water Wear-Philadelphia, PA, Summer 2006-

Summer 2009

. Handled all cash register duties and enforced store policies

. Ensured excellence in customer service and resolved problems at store

level

. Assisted in new store opening

. Kept store clean, organized, and well maintained

Mother's Helper -Huntingdon Valley, PA, 2003-2007

. Responsible for carrying out the dinner/bath/bedtime routine

. Supervised playtime and designed creative activities for three children

. Administered health-related care such as nebulizer treatments

. Effectively handled conflict between twins and older sibling

ACTIVITES/PHILANTHROPIC EXPERIENCE

Autism Speaks-University Park, PA, Fall 2009-May 2010

. Heightened awareness of autism throughout the community

. Assisted in fundraising events; donations were contributed to autism

research

National Student Speech-Language-Hearing Association (NSSLHA)-member, Penn

State Chapter, 2007-2010

. Attended monthly meetings and was provided with resources and information

necessary to be successful in pursuit of a career in speech-language

pathology

Penn State Hershey Four Diamonds Fund-Fall 2006-Spring 2010

. Participated in canister solicitation in order to raise money for

families battling pediatric cancer as well as cancer research

. Provided outstanding emotional and financial support to the children,

families, researchers, and staff of The Four Diamonds Fund

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