Engineer Quality

KISOO KIM

**** ***** ** **, *********, WA *****

(M) 425-***-**** (H) 425-***-****

*******@*****.***

QUALIFICATION SUMMARY

Accomplished, responsible, dedicated Test Design Engineer with extensive

experience in all phases of application software, development, design,

analysis, test procedures, and documentation. Exceeded expectations in

managing work, operational excellence, collaboration and team work,

communicating and influencing, learning and adapting, and customer focus.

Very thorough, methodical, self-motivated Korean native speaker to interact

and collaborate effectively with employees at all levels. Expertise in:

Software QA/Test/Quality Engineer: Adobe desktop publishing software &

Visual Basic, AppleScript, JavaScript, and

Adobe automation testing tools

Localization/Internalization Engineer: Project preparation, building and

compiling localized products, handling

Perforce and MS Visual Studio, and supporting

translators

Web/UI Designer/Developer: Adobe web publishing software & ActionScript,

XML, XHTML/HTML, and CSS

PROFESSIONAL EXPERIENCE

ADOBE SYSTEMS INCORPORATED, Seattle, Washington 1996-2010

One of the world's largest and most diversified software companies that

offers business, creative, and mobile software solutions that revolutionize

how the world engages with ideas and information

Sr. Software Quality Engineer 4 2007-2010

Expert in functional and product areas of ownership with confidence and

limited oversight while communicating with management and development.

Mentor of professional layout and design software testing team that

delivers swift production workflows, a fluid creative environment, and

sophisticated graphics and typography

. Managed graphic and text features on core and localized version of

desktop publishing software (InDesign, InCopy, InDesign Server) to

research, isolate, and resolve specific bugs to meet quality standard

. Led the department for a 96% pass-through found rate to 5-8% of the

project bug counts, resulting in top SQA in last 7 project cycles

. Achieved 98% functional coverage by executing all QE tasks including

feature demonstration and test plan/specification

. Automated test scripts over 1000 functional cases, resulting in

certification pass to achieve 100% timing goal

. Reduced interaction testing coverage time 30% by communicating with

customers to work their workflows and issues

. Contributed in design discussion to help developers realize issues with

code prior to implementation

. Trained in new hires with job orientation and procedures to utilize

timing analysis flows

. Engaged with customers in User Council and application discussion forum

to deliver solutions and comments

. Performed as department resource of double-byte features including

character/paragraph attributes

Sr. Software Quality Engineer 3 2003-2007

Individual contributor to demonstrate leadership skills, reaching out

beyond product area across the team to improve testing methods, procedures,

and mentoring other Software QA on the team

. Helped peers come up to speed on the automation framework

. Volunteered for other tasks including OS compatibility and Ad-hoc

testing, high-profile bug regression, and test suites database scheduling

. Represented CCJK Quality Engineers in bug review meetings

. Visited customers in Asia (Hong Kong, Taiwan, Korea) for their support

including training new features

Software Quality Engineer 2 1998-2003

Individual contributor to provide information and tools to help with shared

testing areas while seeking broader knowledge of the product outside owned

product area

. Worked closely with development to test private builds before handling

off to the team

. Created, maintained, and executed test specifications and test scripts up-

to-date

. Demonstrated analytical ability to track down architecture level issues

and edge cases for defects

Internalization Engineer 1996-1998

Individual contributor to address localized web and desktop publishing

software to test and fix defects in localized version

. Managed localized version of web (Photoshop, Illustrator, ImageReady) and

desktop publishing software (PageMaker) to research, isolate, and resolve

specific bugs to meet quality standard

. Designed documentation to fit in localized version

. Evaluated Adobe Vendor Kits for Adobe Streamline

. Modified translatable information stored in resource files using MS

Developer Studio

EDUCATION

Master of Science, Software Engineering, South Dakota State University,

Brookings, South Dakota

Bachelor of Science, Mechanical Engineering, Chosun University, Kwangju,

Korea

PROFESSIONAL DEVELOPMENT/SKILLS/TRAINING

Generated multiple real-world websites and Illustrated creative skills in

graphics

Completed Online/Site Training - Ajax, ASP.NET, Flash Mobile, MySQL,

PerlCGI, Ruby

Implemented a web application using Flex to handle glossaries for

source/target languages

Experienced OS user on Linux, Windows, and Macintosh including VMware

Experienced proofreader to correct Korean run-on or fragmented sentences to

improve the readability

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