Customer Service Manager

AYEN, ROSALIE, VILLAS

#*** **. * ******* *********

Road 1 Balubaran, Malinta

Valenzuela City

Contact # 093******** / 090*******

Email Add **********@*****.***

OBJETIVE:

To apply in a position that fits my qualification, following the standard

sets by the company and support its goals and objectives through performing

faithfully to the duties and responsibilities I am assigned.

PERSONAL INFORMATION:

Date of Birth: September 22, 1981

Place of Birth: Mindoro

Sex: Female

Nationality: Filipino

Civil status: Married

Religion: Roman Catholic

EDUCATIONAL BACKGROUND:

2000-2002 Philippine Science and Technology Center

Computer Technology

Caloocan City

1994-1998 Lubang Vocational High School

Lubang Occidental Mindoro

1988-1994 Cabra, Elementary School

Lubang Occidental Mindoro

SPECIAL SKILLS:

Proficient in Microsoft Office

Proficient in MS Word, MS Excel

Minor in Computer Troubleshooting

EMPLOYMENT RECORD:

April - October, 2002 SSS Malabon Branch

Clerk(Medical Section)

JOB DISCRIPTION:

How to handle the clients for their benefits.

How to handle the clients complain.

October-March, 2003 Superior Stock Farm

Secretary

JOB DISCRIPTION:

. Taking notes and dictation from the boss for drafting of the

correspondence or executing the work.

. Keeping the records of appointments and ensure that each one is

conducted smoothlyand on time

. Research for the reporting authority and carry out oral and written

communication with staff members as well as clients on the behalf of

her boss or department.

. Organized meetings and maintain a record of the agenda, minutes and

maintain a follow-up of the tasks.

October, 2003-July 2006 Manila Bay Hosiery Mills

Office In charge Promo

August 2006- Present Manila Bay Hosiery Mills Inc.

Sales Supervisor

Duties and Resposibilities:

* Recruiting and Hiring

* Coach and Motivate

* Manage Employees

* Customer Service

CHARACTER REFERENCES:

*Ms. Rhebie Jabelosa

Department Manager

SM Manila

*Ms. Crispina Amante

Area Sales Manager

Manila Bay Hosiery Mills Inc.

*Ms. Grace P. Sy

Purchasing Manager

Manila Bay Hosiery Mills

I hereby certify that the facts stated above are true and correct upon my

knowledge and beliefs.

Rosalie V. Ayen

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