Customer Service Manager

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OBJECTIVE

A CHALLENGING POSITION THAT UTILIZES MY SKILL AND TRAINING, AND PROVIDES

OPPORTUNITIES AND GROWTH WITHIN THE COMPANY.

Experience

DIETARY CLERK KUAKINI HOSPITAL HONOLULU, HI 2009-PRESENT

Perform general office routines. Receives and transmit telephone

Prepares nourishment lists

Collect and make diet changes, record the patient meal census

Checks patient tray as needed, prepares requisitions for supplies from

storeroom

Admin Assistant, Transaction Coordinator Century 21 All Prof Honolulu, HI-

2005-2008

Greet and assist clients ensuring an " A+ experience."

Coordinate and manage Broker's schedule

Prepare and Manage all Office Files

Manage harmonious business relationships between Agents and other companies

Customer Service Agent Aloha Airlines Hilo, HI - 2000-2005

Assisted Customer with check-in and resolved customer complaints

Received and distributed cargo

Prepared the manifest for airlines load and balance for the aircraft

Secretary Exotic Food Distributor Honolulu, HI - 1997-2000

Managed general office operations for busy office

Provided customer service

Office Manager Bushido Elite Protection Honolulu, HI - 1990-1996

Answered phones, handled orders

Coordinated client's Itinerary

Performed clerical duties

Provided customer service

Education

HAWAII COMPUTER TRAINING CENTER HONOLULU, HI

Proficiency in MS Word, Excel, Power Point, Access, Lotus

Trained in office procedures, business communication, keyboarding

Kottner Travel School Honolulu, HI 1989

Kalani High School Honolulu, HI 1979

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