Customer Service Insurance

Tara hiryak

**** ******, ****** ** *****

501-***-****/ *************@*****.***

Professional Skills

Microsoft Office, Microsoft Windows, WordPerfect 5.1/6.1, Microsoft Excel,

Filing/ editing, Typing, Office procedures, Telephone skills, Customer

Relations, Accounting, Business Math, Business English, Management skills,

Customer service skills.

Employment Skills

Ability to work in a fast pace atmosphere, maintain excellent customer

relations and developed customer rapport, diplomatically resolved customer

complaints on as-needed basis, ability to follow instructions well and make

decisions with no supervision, maintained all record keeping procedures

without error, delegated responsibilities to employees to meet companies

expectations, effectively developed telephone communication skills and

consistently met quotas, maintained patient confidentiality, assisting

Doctor, and Licensed Technologist with patients, accurately pre-authorized

insurance procedures, and check benefits and eligibility.

PROFESSIONAL EXPERIENCE

The Vein Center . Little Rock, AR, 72211. 07/2008-8/2010

Interventional Radiology - This business specializes in Varicose Veins, and

cosmetic spider veins, Ultrasound and Out Patient surgeries.

Position Held: Office Administrator- Receptionist - Manage the front

office. Getting pre-authorizations, referrals, insurance, entering claims,

scheduling appointments, filing, patient care service, answering phones,

checking patients in and out, opening and closing the clinic, collecting

patient insurance payments, and billing.

Radiology Consultants . Little Rock, AR 72205. 01/2005-07/2008

Radiology - Ultrasound, X-ray, Imaging, CT and MRI. Pain and Vein Center

Receptionist: Front desk - Answering phones, scheduling, checking patients

in and out, filing, opening and closing office, collecting insurance

payments, customer service.

McCauley Services . Benton, AR 72015. 03/2002-01/2005

Termite and Pest Control Service

Secretary: Customer Service, Secretary, scheduling appointments, legal

contracts for title companies, realtors, home builders, and home owners

References: Dennis Smith: The Watkins Co. ADMIN I.T. 501-***-****

Debbie Simpson: Saline Memorial- Business office 501-***-****

EDUCATION

Benton High School 1989

Contact this candidate