Sales Customer Service

Elizabeth A. Andrews

**** ******* ****, ****** *****, MD 21220, 410-***-****,

*************@*******.***

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Summary

Sales professional with seven years of experience and proven talent for

making new contacts, closing orders and generating repeat/referral business

through effective account management and excellent customer service.

Exceptional communication, presentation and negotiation skills with an

outstanding ability to earn customer loyalty. Ability to apply strong

problem-solving skills, persistence and resourcefulness to achieve positive

results.

Professional Experience

Independent Can Company, Belcamp, MD 2003 - 2010

Inside Sales Representative

Managed day-to-day sales with existing customer base. Use customer

management system to log and record pertinent customer information. Highly

regarded for consistently achieving superior sales results through

leadership, planning and effective implementations. Generated new accounts

and built annual revenues. Staffed booths at trade shows to promote

business. Performed sales and developed strategic marketing campaigns.

Developed loyal customer base and increased sales volume through personal

attention to customer. Collaborated with outside sales teams.

Independent Can Company, Belcamp, MD 1999 - 2003

Outlet Assistant Manager

Responsibilities include managing retail store, inside sales person for

outlet, maintain and update retail and wholesale customer data. Handle all

word processing for department. Researched and set-up Quickbooks accounting

software. Created, organized and set up both databases for all retail

deposits and wholesale purchases..

Independent Can Company, Belcamp, MD 1997 - 1999

Quality Control Inspector

Responsibilities include can-making process inspection, Initial line set up

inspection. Created and set up database for all set up and can run defects

found during routine inspection. Certified in Metrology.

Independent Can Company, Belcamp, MD 1995 - 1997

Line Operator

Responsible for running appointed can line. Maintained above-required line

quotas.

Education

H.S. Diploma 1994

Glasgow High School

Sales Advantage Certificate 2003

Dale Carnegie

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