Human Resources Customer Service
Resume:
SHANDRIKA R. COMBS
St. Louis, MO 63130
**********@*****.***
Objective
Results-oriented professional with more than five (5) years experience in
human resources, human rights, employee relations and student affairs seeks
human resource position with opportunity for advancement. Proven track
record of development and implementation of programs relating to EEOC,
Title XVIII and other Federal and state guidelines for employment.
Experienced in high level input, analysis, and strategic planning with
associates and/or team members to insure the successful development,
implementation and ongoing management of projects. Ability to perform
multiple tasks efficiently and effectively.
Education
University of California at Berkeley
Berkeley, CA
1991 - 1995 Bachelors of Arts - Sociology
Golden Gate University School of Law
San Francisco, CA
1995 - 1999
Recent Experience
Margaret International Language School, Chiba, Japan
August 2007 through March 2010, Senior Level English Teacher
Using various techniques, I taught English to Japanese people of all ages
and levels to help them further their scholastic life and careers. I
edited papers for professors and other professionals, taught conversation
skills, taught grammar, and prepared students for tests and entrance
examinations.
University of California at Berkeley, Berkeley, CA
October 2005 through July 2007, Undergraduate Student Advisor
I was the primary undergraduate student advisor for the Environmental
Science, Policy and Management department (which houses four distinct
undergraduate majors). I advised the undergraduates on both academic and
personal issues. I also reviewed transfer applications for admission into
all four majors, participated in student orientations and major fairs, and
was the chat speaker and moderator for incoming students with questions
about the college.
Winner of the University of California at Berkeley, College of Natural
Resources' Climate Committee Recognition Award, February 2007.
June 2001 through September 2005, Curriculum Associate
I worked to further existing programs, as well as helped to create new
ones, for the student population at the Undergraduate and Interdisciplinary
Studies Department. For publication purposes I created brochures,
proposals and flyers for programs. I also worked as the advisor for
students in the Lesbian, Gay, Bisexual and Transgender Minor and the
Disabilities Studies Minor. I worked with professors and other associates
at the University for course preparation, placed the book orders,
maintained the desk copy library, and scheduled the semester courses for
students.
Active Member: CUE Literary Committee. To help promote union activities I
reviewed clauses in the union contract for presentation to the 20,000
members of the union. This included, but was not limited to, composing and
editing information regarding bargaining, grievances, voting and other
employment matters for Union membership.
Travelocity.com, San Francisco, CA
March 2000 through April 2001, Human Resources Officer (Consultant)
Through ABA staffing, I worked as a Human Resource Officer and Consultant
for Travelocity.com to assist the ever changing customer service population
for a large, nationwide company, with their human resources issues. I
communicated with internal and external parties regarding special matters,
performed relative research on employment issues, organized and maintained
confidential employee documentation and personnel files, conducted the
hiring and exit interviews, maintained the payroll systems, and created
employee reports. In addition, I worked as the Benefit Liaison between
employers and health care providers, and created and maintained records on
the Ben-Link and Employease database systems.
Other Experience
Independent Adoption Center, Concord, CA
June 1997 through August 1997, Legal Intern
Professor David Oppenheimer, San Francisco, CA
August 1996 through May 1997, Research Assistant
Skills
(Computer)
Microsoft Office Suite (including Word, Excel, PageMaker, FileMaker Pro and
Visio)
Ben-Link and Employease Database Systems
DB2 Database System
IN Design
Adept at acquiring new program skills/functions.
(Legal)
Extensive Legal Research Skills (Westlaw and Nexus)
Experience in EEOC and other Federal and California Statutes and Guidelines
Contact this candidate