Medical Assistant

KRISTYN SILLETO

**** ******** *****, *********, **, 33578 813-***-****

**************@*****.***

OBJECTIVE

A well organized and motivated individual seeking a fulfilling career in

the healthcare field.

SUMMARY OF QUALIFICATIONS

Possesses over four years of medical office experience.

Highly motivated self-start and a multi-tasked individual.

Strong verbal and written communication, organization, and computer skills.

PROFESSIONAL EXPERIENCE

JSA Medical Group Brandon, FL

Care Coordinator September 2009-Present

Responsible for total coordination and processing of all patient referrals

for specialty services. Follows protocols for proper authorization and

completion of all referrals.

Communicates with the patient on a timely basis for all scheduling

requirements.

Coordinates pre-admission testing requirements with patient and clinic

personnel .

Completes all administrative functions associated with referral activities

in a timely manner.

Enters all referral, hospital, outpatient, and DME authorizations into

computer system.

Receives specialists dictations, maintains documentation, and routes to the

appropriate physician .

JSA Medical Group Sun City Center, FL

Medical Receptionist October 2007-September 2009

Accurately and professionally handled all front desk operations.

Scheduled all upcoming patient appointments.

Received incoming calls in a prompt and courteous manner.

Addressed routine inquiries, and forwarded non-routine requests to

appropriate personnel.

Assisted with pulling and filing away patient charts.

Received and sorted incoming faxes; distributed faxes to proper office

personnel.

Completed designated reports, such as closing, incomplete encounter, and no

show.

Prepared daily charts for physician, medical assistant and the laboratory.

Completed daily encounters by entering ICD-9 & CPT-4 code into computer

system.

Home Solutions Livingston, NJ

Receptionist March 2007-June 2007

Answered multi-line telephone system and transferred calls to appropriate

staff.

Prepared patient paperwork and letters, and forwarded patient labs to

proper physician

Assisted in the pharmacy department with preparing patient deliveries.

Filed paperwork and charts in file cabinets on a daily basis.

High Mountain Radiology North Haledon, NJ

Medical Receptionist April 2006-February 2007

Greeted all incoming patients and issued patients paperwork necessary for

visit.

Entered patient demographic and insurance information into computer system.

Created and prepared patient charts for technicians.

Answered multi-line telephone system and assisted callers.

Completed calls to patients to confirm upcoming appointments.

Verified pre-authorization numbers for future tests.

Faxed radiology reports to proper physician offices & filed report into

chart.

Surgery Associates of North Jersey, PA Clifton, NJ

Extern Medical Secretary November 2006

Answered multi-line phone system and assisted patient with questions and

concerns.

Entered patient demographic and insurance information into computer system.

Scheduled patient for office visits.

Contacted insurance companies to verify patient insurance benefits.

Acquired pre-certification numbers for upcoming procedures and surgeries.

Filed various documents into patient charts and filed patient charts into

medical records.

COMPUTER EXPERIENCE

General Software: Windows, Microsoft Word, Excel, PowerPoint, and PeachTree

Medical Software: MediSoft, Medical Manager, JSA2K, ExecuFlo, EMDs, CRP+

EDUCATION

Berdan Institute Wayne, NJ

Medical Office Administration February 2005-November 2005

Graduated Valedictorian and Dean's List, March 2006.

Courses Studied: Anatomy and Physiology, Administrative Procedures, ICD9

and CPT4 Coding, Medical Typing and Transcription, Word Processing, Basic

Clinical Techniques, Human Relations, Patient reception, Law and Ethics,

and CPR Certifcation. Medical Software: MediSoft.

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