Customer Service High School

**** ****** *********, ** ***** Cell: 704-***-**** Home: 718-***-**** *******@*****.***

Dwayne Brown

Experience

Home Depot

January 2006 - Present Department Manager Gastonia, NC

Lead a team of associates. Delegate out daily task, prepare and educated every

Provide excellent customer service. Manage my department sales and profitab

decisions based on past revenues. Department Supervisors train, coach and de

department to ensure customers receive excellent service and can easily find t

addition they provide valuable input in to merchandising decisions to the Stor

Team Associates and Inventory Management Associates. Department Manage

knowledge and the ability to lead and develop others.

Home Depot

May 2004 - January 2006 Sales Associate Springfield Gardens, NY

provide excellent customer service, Interact with customers to provide inform

about products and services and to handle and resolve complaints, operate ma

order picker, electric pallet jack, all certified

The Burger king

June 2000 - February 2001 Team member Jamaica, NY

Interact with customers, receive orders, process payment, and respond approp

Preparation of products as ordered by customers following the “HAVE IT YO

Uncompromising standards in maintaining a clean and safe work environmen

bathrooms, building exterior, parking lot, dumpster and sidewalk, including re

containers to proper dumpster site, Unloading and stocking required

C.brown's Construction

July 1999 - August 2003 Carpentry Jamaica, NY

part of a team of workers who install and or remodel homes, duties included b

putting up insulation, cutting wood, and using various tools to complete a job.

Education

Johnson C. Smith University

Bachelor of Science

May 2008 Charlotte, NC

computer science engineering

Springfield Gardens high school

High School

June 2003 Springfield Gardens, NY

science

Skills

Microsoft Word

Excel

PowerPoint

C++

Java Programming

Drive multiple forklifts (reach truck, order picker, lpg, slip sheet, electric palle

People person personality

Delegation and communication

References

Available upon request

Contact this candidate