Data Entry Software

Heidi Ripley 651-***-****

**** ****** ********* - **** ****, MN 55042 *******@*******.***

Professional Profile

Advanced computer skills in MS Office and additional software applications

including:

Word PowerPoint

Excel NDC Medisoft Advanced

Access Data Entry

Outlook Citrix Applications

Professional Accomplishments and Work History

National Career Readiness Certificate - 2010

Silver Level

Reading Comprehension

Locating Information

Applied Mathematics

Cloud 10 Corporation - Customer Account Executive/Home Agent - MN

Ran company software programs through VPN (Virtual Private Networking)

software. Performed troubleshooting for high-speed internet customers.

Troubleshooting included: Customer's modems, routers, personal computer

(internet settings) and mail settings. Enabled customers to obtain online

connections again utilizing several software programs or escalated to

scheduling and dispatching technical service calls throughout the United

States for further issues.

Minnesota Secretary of State - Office Specialist

Performed back-end scanning of business filings using Citrix imaging

software, including proofing of business documents, Processed Minnesota

voter registrations for Minnesota counties. Utilized Mapper software for

business ID information, Data Entry, Sorting of mail; including use of

postage machine for outgoing mail. Carried out other office duties upon

request.

Work History Cont.

Customer Acct. Exec Cloud 10 Corporation - 02/2009 - 05/2009

Centennial, CO

Office Specialist Minnesota Secretary of State - 02/2008 - 05/2008

St. Paul, MN

Self-Employed Her Home Cleaning - St. Paul, 02/2003 - 11/2007

MN

Residential Cleaning Duties included: Business Computer work

Business management, Customer involved:

Inquiries, Estimates, Sales, Bookkeeping,

Billing, Scheduling, Spreadsheets, Business

Advertising, Purchasing correspondence;

Supplies, Banking, Legal including: Cleaning

Aspects, Collections, agreements, Gift

Residential Cleaning. certificates, Fliers.

Education

Student/Medical Herzing University, Estimated Graduation

Billing & Ins Coding Milwaukee, WI Complete all Date: January 2013

- Continuing towards coursework online.

Associates and

Bachelor's Degrees in

Medical

Administration.

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