Engineer Technician

RESUME OF: TIFFANY D. PEREZ

**** ****** ***., *****, **. 60534, Mobile 773-***-****, E-mail:

*******@*****.***

TECHNICAL EXPERIENCE:

Applications: Lotus Notes, Windows 95, 98, 2000, XP, Vista, NT, Ms Dos

6.22, Novell Network, Adobe, Internet-MSIE, Lotus1-2-3, Excel,

QuickBooks, WordPerfect, Microsoft Word 2000, GroupWise,

Approach Database.

Utilities: PC tools, Lap link, Norton Antivirus, McAfee, Norton Utilities,

Win Zip, Turbo Zip, Sisoft Sandra99, and Ghost.

Hardware: PC, XT, AT, 386, 486, Pentium Personnel Computers, Dot Matrix,

and Laser Printers, Ethernet, and Token ring, Local Area

Networks, Compaq, Digital AST, Laptops, and Desktops.

Technical: Laptop, Desktop, and Printer hardware, troubleshooting, and

installation, Novell Network operation, and support.

PROFESSIONAL EXPERIENCE:

03/2006-Present CELLULAR ADVANTAGE INC

Lead Cell Phone Technician/Warehouse

Diagnose and repair/replacement of handset and PDA phones to working

condition, also take in/ordering of parts needed. Packing, Labeling and

shipping Phones and products. Job also includes warranty exchange, and help

resolving Customer issues thought lead stores.

10/2002-02/2006 FOOT PATH TRADING

System Engineer/Warehouse Manager

Repair, and maintain computing equipment. Digital Imaging for catalogs, and

website building. Duties also include pulling packing shipping of product.

09/1998-02/2002 MIS COMPUTERS, INC.

System Engineer/Warehouse

Responsibilities included working with a team of technicians to maintain,

and repair computing equipment including network, and internet services,

printers, as well as laptop, and desktop computers. Warehouse Inventor

counts, pulling and Packing. Shipping out.

11/1997-08/1998 KPMG

Laptop Technician

Re-Imaging hard drives with proprietary software builds. Upgrades from 2.1

gigs to a 6 gig; upgraded memory to 96mg. Reconfigured systems back to

working condition. Working with users to get them connected to the server.

EDUCATION:

Diploma, the College Of Office Technology, 1997

Major: Computer Technician/Software Specialist

REFERENCES:

Have excellent technical and personal reference available upon request.

Contact this candidate