**** ****** ** * **. Petersburg, FL *****
727-***-**** ( *******@*******.***
Sakyie Oliphant
objective
To obtain a position as a Help Desk Representative in which my
vast computer knowledge, customer service experience, and
organizational abilities will be fully utilized.
Functional summary
-Capable of multitasking in time-sensitive situations.
-Detail oriented and well organized individual.
-Ability to work well in a team to complete tasks.
-Excellent computer knowledge and data entry skills.
-Exceptional communication skills (written and verbal), and
outgoing personality.
Employment
March 2006-Present Freeweblayouts.net Saint Petersburg,
Florida
Graphic Designer
. Completed assignments independently at home
. Proficiency in multiple computer software suites- Adobe
Creative Suite, Microsoft Office
. Completed HTML & CSS tasks
. Attention to detail, organization and customer satisfaction.
. Maintained a multitude of organized files.
. Design and code social media profiles i.e. Myspace, FaceBook,
Twitter, and WordPress
. Design website banners, layouts, and advertisements.
Sept 2003-June 2005 Amscot Financial Saint Petersburg,
Florida
Financial Service Associate
. Completed extensive data entry tasks
. Offered customer service in a fast paced environment
. Answered heavy volume of calls daily in an organized manner
. Operated a cash register, gained the ability to handle and
count money, with no errors.
. Worked with the public on a daily basis
. Performed many clerical office duties such as printing,
copying, and organizing customer files.
. Typed important documents
Education
January 2008-Present St. Petersburg College Saint Petersburg,
Florida
Major: English
. I hope to obtain a Bachelor's Degree in English and pursue a
graduate level degree in Professional & Technical Writing.
May 2003 Osceola High School Seminole, Florida
High School Diploma/GED
Languages
English
Completed 1 year of American Sign Language
REFERENCES
Professional:
Dontriel Lawson New Faith Free Methodist Church
2427 Irving Ave S., St. Petersburg, FL 33712
David Miles, Jr. Freeweblayouts.net
3514 Hurst Bourne Ridge Blvd.
Louisville, KY 40299
Reginald Fowler Fowler's Lawn Service
St. Petersburg, FL
Personal:
Lillian Williams 3512 19th Ave S St. Petersburg, FL 33711
Shaneka Poole Orlando, FL