Sales Customer
Resume:
To Whom It May Concern:
Seventeen years ago I left Pittsburgh to pursue a career in sales, first in
Brookville, Pennsylvania, and now in the Cleveland, Ohio area.
My current successes are the result of both my years of experience and my
dedication to a genuine focus on customer requirements. My resume clearly
outlines my expertise in sales and in a variety of other aspects pertaining
to the current business environment. My strong work ethic, reliability,
self-motivation, and outgoing personality enable me to thrive in the
workplace and allow me to easily and effectively work with a wide variety
of personalities. I see myself as both a team player and as one who works
well independently; one who works diligently until the project or task at
hand is complete. I am confident that my years of experience and my
personal qualities will add value to your organization.
I look forward to speaking with you further regarding the Client Service
position, and I thank you in advance for your consideration.
Sincerely,
Michael W. Braunstein
440-***-**** (cell)
Michael W. Braunstein
210 Hemlock Drive
Elyria, OH 44035
*******@**********.***
Career Profile
Account manager with over 17 years experience in managing client business
in the office products industry. My client base averaged over $7,000,000
in sales annually. A well organized formula of savings opportunities that
included value add programs were presented in quarterly business
development meetings. Proper management of my book of business has
increased corporate profitability. Participation in training seminars has
sharpened my selling skills and has provided new techniques for servicing
my clients.
Work Experience
1993 to Present Staples
Seventeen years performing outside sales in the office products industry
. Create and implement sales plans and pricing schemes for customers.
. Resolve customer issues that arise daily.
. Create and present quarterly business development reviews for each
account.
. Review account sales activity quarterly to organize new initiatives
for cost savings.
. Participate in monthly training seminars to improve the techniques for
inspired selling.
. Generate new appointments along with providing customer focused follow
up daily.
. Conduct customer training sessions to enable them to use "Eway" for
online ordering.
. Organize product shows to provide customer with new and innovative
products to use.
1983-1993 BT Curry
Ten years as Director of Purchasing in office products industry
. Negotiated contracts, resolving conflicts and objections.
. Able to use and understand contract language.
. Reviewed contracts quarterly to maintain compliance.
. Supervised purchasing staff.
. Maintained inventory to achieve maximum turns.
. Interacted with management to effectively maintain focus on corporate
goals.
. Daily contact with sales and warehouse personnel.
Key Strengths
. Excellent phone skills. Active listening is an integral part of
training received in recent years.
. Identifying and resolving issues.
. Follow up/follow through with every aspect of the customer's needs.
. Extremely dependable/strong work ethic.
. Team oriented - enjoy working with people.
Proficient with Sales Force.com, Excel, Power Point, Word, Outlook, and
Apollo
Examples of Accomplishments and Awards
2006 - Customer awarded new 3-year contract to our company based on my
service of their account rather than on bottom line pricing.
2005 - Awarded sales person of the month several times.
2003 & 2004 - Received President's Council Award which is presented to the
top 50 sales representatives in the country.
1992 - Received President's Award locally for creating a more efficient
purchasing plan.
Business Philosophy
The customer is the backbone of every organization's success. Being
customer focused is the pathway to keeping a business alive and thriving in
this very unpredictable business environment. Accountability is the process
by which we stay focused.
Education
Bachelor of Science
Point Park College, Pittsburgh, PA
References furnished upon request
Contact this candidate