Jeffrey Reider **** Carlton St. NW North Canton, OH Cell: 330-***-****
Email: *********@***.***
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Sales Manager * Customer Service * Finance/Business Manager *
Team Builder
Experience Highlights
Sales Manager
Customer Service
*14 years experience
*Customer focused philosphy
*Beginning point of sales process (Interactive)
*Developed rapport with customers to meet
*Negotiated sales pricing to fit customer needs.
specific needs.
*Approved/Disapproved customer offers.
*Utilized solid listening skills to form plan
*Forecasted and achieved sales objectives
of action.
*Coached, Trained sales staff on sales process and
*Followed up with customer before and
product knowledge.
after sale.
*Identified and tracked potential and existing customers.
*Problem Solver- gathering all needed
*Managed inventory for proper levels, mix and display.
information for swift resolution.
*Reported and produced daily sales.
*Under promising over delivering
*Assisted in advertising campaigns.
Finance/Business Manager
Team Builder
*Arranging financing for customer purchases.
*Learned and utilize staff strengths and
*Analyzed and reviewed credit.
weaknesses.
*Maintained and nurtured relationships with manufacture,
*Encouraged and practiced good
banks and lending institutions.
communication with all levels of
*Completed and finalized all proper documentation for vehicle
management and staff to ensure uniform
delivery.
message and practice.
*Collected all monies due and paperwork need for approval. *A
"hands on" approach to lead by example
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Employment History
Montrose Auto Group-Special Finance Sales Manager- 2010
Waikem Auto Group- Special Finance Manager- 2008-2010
Ganley East-Sales Manager / Special Finance Manager -2005-2008
Spitzer Auto Group- Special Finance Manager-2003-2005
Fred Martin Superstore- Special Finance Manager - 2000-2003
Clarke Auto Group - Special Finance Manager - 1996-2000
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Education
Bowling Green State University -1994
Bachelor of Arts -Education/Spanish