Service Marketing
Resume:
Elizabeth Cimino
*** *. ***** *****, ***********, MO
ablf4q@r.postjobfree.com
Objective: To find a marketing/design position in the Springfield area that provides an up-beat and
challenging environment and promotes professional growth
EMPLOYMENT
EXPERIENCE
Youngblood Motors- Nissan Apr. 2009-current
Nissan service advisor
• Write, sell and quote service repair orders.
• Liaison between customer and technician
• Continuous certification testing for products and programs
• Work with extended warranty companies and sublets
Freelance Work
• ENDECO – Designed logo, business cards, magnets and ads
• Mitchem’s Paints Plus – Designed logo, business cards, letterhead and ads
• MQ’s Photography – Designed logo
• Republic Rd. Merchants – Designed a marketing concept for the Republic Rd
area merchants. Included a logo, mock website, a tiered marketing plan with
estimated costs. Designed and handed out brochures to all merchants on Republic
road between Campbell and Charleston; held two informational meetings.
• Workhorse Auto & Tire – Designed postcard ads with coupons and sale items.
Wrote and designed direct mail pieces for 150 venders and new and existing
customers once a week for 6 months.
GMR Marketing
Microsoft Promotion Fall 2007
Microsoft Office Live Workspace
• Promoted new online workspace to students at
Missouri State University through online social
networks, e-mails and direct contact by speaking
to classes and student organizations
Product Demonstrator March 1, 2008
Folex Instant Carpet Spot Remover
• Performed demonstrations of product’s use at
Lowe’s Department store in Springfield, MO
Acura/Saturn of Springfield Oct. 2004-Apr. 2009
Receptionist/Porter/Filer
• Operate switchboard
Directed calls and customers to sales/service/business
office
Invoiced service repair orders, handled currency
Provided customer services
• Service vehicle detail
Multitasking: washed 20-40 cars a day; drove
customers to wherever they needed to go; drove cars
around the lot for technicians and service managers
• Filed all service repair orders for both Acura and Saturn
Saturn Service Advisor
Wrote service repair orders, quoted/sold service maintenance
and repairs, worked with extended warranty companies and
sublets; scheduled and maintained a steady workflow
Saturn Warranty Clerk
Adjusted and resubmitted rejected warranty repair order claims
EDUCATION
Missouri State University; Springfield, Missouri August 2003 to
Bachelor of Science, Marketing: Advertising and Promotions August 2008
Minor: Graphic Design
Missouri State University Ad Team Spring 2008
Art Director – Worked with a team of 21 students to
create, design and implement a fully functioning
integrated marketing communications campaign
for the American Public Transportation Association.
Our team competed against 12 universities across the nation
through edVenture Partners and won first place.
ACTIVITIES
Delta Sigma Pi Jan. 2006- Aug. 2008
• Professional business Fraternity
• Community service, fundraising, networking
• Leadership conferences
• Alternate Delegate for Grand Chapter Congress
Advertising Club Fall 2007
Harper’s Bazaar
“Fakes Are Never in Fashion” T-shirt Competition Fall 2007
• Designed logo and image for front and
back of a fashion t-shirt
COMPUTER
SKILLS
Proficient at:
• Adobe Illustrator
• Adobe Photoshop
• ADP
• Microsoft office
Contact this candidate