Customer Service Manager

L indsay Karlson

***** ** * ***** **** Ct., Wilsonville, OR 97070

503-***-****

**********@*******.***

Summary of Skills

• Excellent customer service skills, highly responsible and professional

• Abili ty to be f lexible and patient under high stress environments

• Experience working with diverse population

• Strong ability to perform several tasks at once

• Abili ty to learn tasks quickly and efficiently

Experience

2007-Cur rent I nst ructional Assistant, Wilsonville H igh School, Wilsonville,

OR

Advocate for students with varying disabilities such as epilepsy and

l imi ted function. Assist certified teachers in areas of student

supervision and monitoring in and out of the classroom. Assist

t eacher in the preparation of inst ructional materials. Lead small

g roup teaching activities in reading and science.

2006-2007 F ront Desk Manager, Bally Total Fitness, Wilsonville, OR

Responsible for answering multiple line phones while providing guests

w ith friendly service and assistance. Handled payment t ransactions

for membership payments. Planned work schedule for all club

employees.

2005 I ntern in Chiropractic Rehabilitation, Heresco Chiropractic and Associates,

Corvallis, OR

Experience working in a clinical setting. Assist Chiropractor with

r ehabilitation plan for patient. Assist office in filing charts, data

organization.

Education

2009-2010 Portland Community College, Portland, OR

Transfer Degree

2001-2006 Oregon State University, Corvallis, OR

Exercise Sports Science, Exercise Science

Professional Development

CPR/First Aid Certification Training, March 2009

Behavioral Training, West Linn/Wilsonville School District, December 2007

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