Customer Service Manager
Resume:
Marvin Boless
West Bloomfield, MI 48324
********@*******.***
OBJECTIVE: To obtain an internship with WDIV that utilizes my skills,
creativity, work ethic, and energy to promote the station's exemplary
standards.
EDUCATION
Oakland University, Rochester, MI
Bachelor of Arts, Communication Studies, May 2010
Minor in Journalism, May 2010
Overall GPA- 3.4
SKILLS
.Strong ability to build relationships with a diverse workforce in a
multicultural setting
.Proficient in Microsoft Word, Excel, and PowerPoint
.Excellent public speaker
.Excellent organizational, communication, and writing skills
.Ability to operate a host of equipment including editing equipment, video
camera, audio, teleprompter, character generator, and audio board
.Enthusiastic and eager to meet challenges
RELEVANT EXPERIENCE
Radio Show Host, Morning Breath with Marvin Boless, September 2008-March
2009
WXOU at Oakland University, 69 Oakland Center, Rochester, MI
. Hosted my own weekly morning show run and produced entirely by myself
. Researched and discussed local and national entertainment and sport
news
. Found a wide variety of music to be played during the show
WORK EXPERIENCE
Clarion Hotel, Front Desk, October 2009- Present
. Responsible for checking-in and checking-out guests
. Forced to multi-task in a busy environment
. Show excellent hospitality
Sutton Party Store, Manager, family-owned, September 2007-October 2009
. Responsible for handling cash, making change, cashing checks
. Manage the opening and closing of the store
. Demonstrate outstanding customer service
Fishbones Restaurant, Line Cook, February 2007-September 2007
. Prepare, cook, and present food
. Successfully negotiated busy, fast paced work environment
Meer Retirement Home, Server, November 2004- January 2007
. Memorized and personalized 40 different requests each day from drinks
to dressings
. Provided excellent customer service in a challenging environment
. Worked patiently as a team player
References Available Upon Request
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