Customer Service Manager
Resume:
Bobbie J. Harris
Bartlett, Tennessee 38134
***********@***.***
Objective: Seeking a position where I can apply my skills Good
communication and phone skills. Work history includes
extensive general office duties such as filing, MS Office
Word and Excel, taking messages, accounts receivable and
payable, running errands, years of data processing
experience, customer service and performing other duties as
assigned. Work well with others. People person, well
dressed, customer oriented, dependable, reliable, available
to work any shift as needed, vibrant, healthy and desiring
to work.
Work Experience:
Receptionist/Hostess
12/25/2008 - Current Memphis Funeral Home
Duties include answering phones, setting up meeting rooms, delivering
mail, greeting customers, light housekeeping, receiving payments and
writing receipts, all other phases of receptionist duties. Part time as
needed.
Telecom Analyst
7/2000 - 3/2008 AutoZone, Memphis, TN
. Duties included coordinating phone installations, repairs and/or removal
in 4000 stores by contacting phone vendors and CrossCom National and
following up to ensure the phones were working correctly. Used email
and ticketing system to log progress.
. Responsible for all cell phones, pagers and push-to-talk units.
. Worked closely with CASS Information Systems to ensure that all telecom
bills were paid in a timely and accurate manner.
. Worked with the logistics vendor to assure phone equipment was available
at all times in good working condition.
Unit Manager - Data Processing
1/1981 - 3/2000 Sharp Manufacturing Co of America, Memphis, TN
. Data entry operator, mainframe computer operator, and unit manager over
two shifts of computer operators.
Keypunch operator
3/1967 - 12/1980 Cummins Midsouth, Memphis, TN
. Keypunch operator, general office work, accounts receivable.
Education:
State Tech of Memphis, Memphis, TN
. Associate Degree - Information Systems
Skills:
Data entry, accounts receivable/payable, Microsoft Office Excel and
Word, customer service, receptionist duties
References:
Jack Thompson
7198 Tulip Trail Dr
Memphis, TN 38133-6114
*******@***.***
friend
Martha Ochsner
2752 Colonial Towers Dr
Cordova, TN 38016-4634
co-worker at Memphis Funeral Home
Bob Miller
326 Sassafras
Munford, TN 38058
**********@***.***
ex boss at Autozone Inc.
Contact this candidate