Manager Technician

Desktop Technician

Résumé

Reginald Goodman

*/**/****

Address: **** ***** **

Pasadena, TX 77502

Email: ********@*******.***

Phone: 713-***-****

______________________________________________________________

PROFILE

• I am an experienced Comptia A+ and Comptia Network+ Technician and Software

Inventor and especially knowledgeable in the tools and techniques of building and

repairing Windows PC’s, Troubleshooting Printer problems and implementing and

building SOHO Windows based networks and providing support by telephone. I Founded

2 companies over the last 8 years (Exobox Technologies, A publicly traded company built

around the technology I co-invented, and 12th Age Holdings, a small computer consultant

company I formed in March 2008). I am very experienced in the use of Microsoft

Windows operating systems along with Microsoft Office Products and Adobe products as

well as Lotus notes and Symantec products. I previously administered and maintain the

Exobox Technologies web site (www.exobox.com), computers, and network. I patented,

developed and implemented the prototype versions of Exobox’s 2 premier technology’s,

including successfully demonstrating its operation at the highest levels of the US

government including the DoC(Department of Commerce) and the National Institute of

Standards & Technology.

WORK HISTORY

March 2008-August 2010

12th Age Holdings

• Founder/Owner

Job Summary:

• Diagnose/Repair windows based networks

• Upgrade Windows Operating Systems

• Install Windows Operating Systems

• Replace/Install new hard drives, memory cards, sound cards, Video cards etc..

• Replace Laptop LCD screens

• Update/Replace Laptop Hard drives, Memory cards, Keyboards

• Install/Configure e-mail clients Microsoft Outlook, Incredimail, Lotus Notes,

etc…

• Install/Configure Microsoft Office, Adobe Products, Norton Anti-virus, McAfee,

etc…

• Image Hard drives using Norton Ghost, Acronis True image, etc…

• Troubleshoot/Repair LCD and Plasma monitors and TV sets

• Diagnose/Remove Viruses, Worms, and Malware

• Install/Troubleshoot Printers, Fax machines

December 2002-March 2008

Exobox Technologies

• Co-Founder and Manager of Information Systems

Job Summary:

• Managing 10+ Windows client PCs

• Upgrading Hardware components

• Provide onsite and remote support for office computers and network.

• Administered user accounts in Windows 2008 server with Active Directory

• Provide Technical advice on Board of Advisors

• Administered client based and web based e-mail accounts in Outlook and Lotus

Notes

• Modifying and updating Exobox Technologies website with Adobe Flash and

Dreamweaver.

Job Achievements:

• Successfully built and demonstrated Exobox’s prototype anti-hacking technology

to Department of Commerce, and National Institute of Standards & Technology in

Washington D.C. in October 2002

• Successfully applied for and received active membership to the Houston

Technology Center.

• Successfully designed and patented computer security technology: Patent No.

7,146,640; Patent No. 7,281,266

• Successfully administrated and set up windows network pc’s for Exobox

employees.

• Successfully administrated and update Exobox Technologies website.

November 1996 - December 2002

Baker Tanks

Onsite Shop/Yard Supervisor

La Porte, Texas

Job Summary:

• Incoming and Outgoing inspection of all rental containers

• Data Entry of Inspection forms into company database

• Supervise welders repairs

• Repair damaged containers

• Hydro test containers

• Operate 35,000lb forklift

• Load/Unload containers on Flatbed Trucks

EDUCATION

Comptia:

Comptia A+ Certification 2009

Comptia Network + Certification 2009

Currently pursuing Windows Server 2008 Admin Certification and Cisco Certification

Salary Requirements: $10.00-$30.00 hr

References:

Kathi Tompkins: 817-***-****

Donald Dilley: 832-***-****

Linda Bailey: 713-***-****

Contact this candidate