Marketing Customer Service

Dari Jones

Highlights of Skills:

+ Computer Skills:

- Microsoft Office 2003-2007 (Word, PowerPoint, Excel, Access, and

Publisher)

- Adobe Photoshop, Illustrator and Acrobat

- SQL (statistical software)

- Peoplesoft

- Lexis-Nexis

- HTE (government database)

+ Retail and Sales Experience

+ Excellent comprehension and time management skills

+ Ability to work with minimal supervision and capable of learning new

policies

and procedures quickly

+ Ability to work effectively with people at all levels within an

organization and with a

diverse clientele

+ Effective working with a team or independently

+ Excellent verbal and written communications

Relevant Experiences:

Dots LLC, Marketing Temp (2009-2010)

+ Manage databases of local marketing and grand openings

+ Coordinate and assist with producing all store closing marketing

material

+ Coordinate various marketing projects; monitoring timelines, ensuring

all material are created, ordered, etc for various projects

+ Assist in the coordination of all Grand Opening elements including;

maintain inventory levels and schedules, and assist with the proofing

of art

+ Help coordinate the submission of print ads and store signs

+ Organize and maintain all marketing materials, collateral and

resources for print

+ Assist with a variety of special projects at the direction of the

Marketing Managers

+ Coordinate monthly flat product photography, images, and product

descriptions

+ Coordinator, design and assist with all local marketing efforts

+ Develop and maintain marketing files and archives

+ Project management

+ Assist in the distribution of marketing materials

+ Maintain the sign list and reorder signs as needed

+ Respond to customer and store inquires via telephone and email

+ Administrative support

+ Other duties as assigned

Freelance, Marketing Specialist (2003-Present)

+ Using the internet and other sources, researched spa products based

on price and

product similarity

+ Identified customer needs and taste based on primary and secondary

research.

+ Created marketing and business plans

+ Used creative marketing techniques to lure wide range of clients

+ Designed and implemented promotional materials and ideas to create

market positioning

+ Collaborated on creation and design of labels and brochures for

products and services

+ Oversaw projects from start to finish

City of Warrensville Heights, Finance Clerk (2009)

+ Calculate and control monies delivered to Warrensville City Hall

+ Use HTE to enter Cash Receipts into system and post in to proper

department accounts

+ Maintained reports/records to successfully supply accurate statistics

+ Assisted payroll administrator on audit accruals of holiday, sick,

vacation, etc... for employees using request for leave hours

General Motors Advertising/Marketing Internship, Marketing Intern

(2001)

+ Developed surveys related to market needs such as product awareness,

usage, concepts, etc General Motors Automobiles using surveys

distributed during events on campus and Lexis-Nexis research database

for Edventure/GM advertising/marketing internship.

+ Researched event participation

+ Gathered and analyzed the data from questionnaires

+ Created report of results of data collected

University of Akron, Department of Residence Life & Housing, Office

Assistant (1998-2002)

+ Provided customer service on daily basis

+ Assisted Graphic Designer in the creation and implementation of high

quality promotional for banquets, fundraisers and other activities

+ General office duties

Education

University of Akron, Akron, OH 44325

Bachelor of Science in Business Administration-Major in Marketing

6018 Randy Road ? Bedford, OH 4414

440-***-**** ? *******@*****.***

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