Customer Service Technician
Resume:
INGRIED ALVAREZ
Bunnlevel, NC 28323
CELL PHONE 201-***-****
OBJECTIVE
To obtain the position that will enable me to utilize my strong organizational skills, educational
background, and ability to work well with people.
EMPLOYMENT HISTORY
Employer: AAFES
Title: Phone Operator
Location: Fort Bragg, NC
Duration: 10/28/09-01/07/09
Job Duties: Manage entire store phone lines, be able to transfer them to each department.
Answer any questions regarding the store and location. Organize refund and make sure they are
on file. Greet the employees as they come in to work.
Employer: Fuji Hunt Chemicals
Title: Technical support representative
Location: Allendale, NJ
Duration: 03/2007 - 04/2008
Job Duties: Monitor Walgreens photo labs by phone. Assist them with any troubleshooting
needed for machines. Log on any type of information needed for records, and make orders for
them. Inform district photo supervisor about their stores status.
Employer: P & B Tax Preparation
Title: Assistant
Location: Linden, NJ
Duration: 01/2007 - 04/2007
Job Duties: File, make appointments and greet customers. Type any legal documentation
needed. Maintain office in good conditions at all times. Answer the phone.
Employer: CVS
Title: Photo lab technician
Location: West New York, NJ
Duration: 11/2005 - 11/2006
Job Duties: Take customers orders and make sure they were done on time. Maintain lab in good
conditions. Troubleshoot machine when needed, cashier
Employer: WALGREENS
Title: Photo lab technician
Location: West New York, NJ
Duration: 11/2003 - 10/2005
Job Duties: Take customers orders and make sure they were done on time. Maintain lab in good
conditions. Troubleshoot machine when needed, cashier
SKILLS AND ABILITIES
• Excellent English and Spanish
• Multitasking
• Cashier
• Excellent Customer Service
• Office Procedures
• Excellent telephone skills
• Microsoft Word, Excel, Power Point, Outlook. 45WPM
• Volunteer in Verizon to Raise Money for Katrina Victims as Customer Representative
Contact this candidate