Customer Service High School

Erin Michelle McBrayer

**** ******** *** ( Stone Mountain, GA 30083

cell: 404-***-**** ( ********.****@*****.***

Entry-Level Marketing / Business Development Professional

Currently pursing a Bachelor's degree in Key Competencies

Business Administration with a major in Multi-media Marketing

Marketing at Georgia State University - highly Market Research

motivated to launch a professional career. Product Marketing

Excellent interpersonal, communication, and Prospecting / Client

relationship-building skills. Attentive Cultivation

listener with diligent follow through. Competitive / Strategic

Technically skilled-expertise in Windows and Planning

proficient in Word, Excel, Access, and Power Budgeting / Forecasting

Point. Account Development

Highly competitive, persuasive, and articulate. Cluster Sales / Packaging

Direct Mail Marketing

Education

Georgia State University

BA in Business Administration, 2005 - 2010

Druid Hills High School

Graduate Diploma, College Prep with Distinction, 2001 - 2005

. Awards: HOPE Scholarship (2005 - 2008); Academic Competitiveness Grant,

AGC year 2 (2006 - 2007)

Work Experience

Server / Host, 2008 to Present ( everybody's pizza, Atlanta, GA

Team member for one of Atlanta's best non-chain pizza restaurants.

Highlights:

. Expediting food orders in person and over the phone.

. Provide outstanding customer service and attention to all guests.

Shift Leader / Server / Bartender, 2005 to 2008 ( RUBY TUESDAY, Duluth /

Buford, GA

Promoted to shift leader while working for a well-known casual dining

restaurant. Anticipated and met guests' needs while working efficiently in

a fast-paced environment.

Highlights:

. Maintained employees, opened and closed the restaurant, responsible for

company funds and tracking inventory, ensured that all shifts ran

smoothly, accountable for maintaining operating procedures.

. Greeted customers, answered phone calls, took food orders, prepared

drinks, and assured customer satisfaction.

. Proved the ability to multitask, handle corporate groups of up to 350

people, resolved customer concerns. Excelled within a demanding, high-

volume setting.

Restaurant Team Member, 2003 to 2005 ( PAPA JOHN'S, Decatur, GA

Served as a member of a pizza restaurant and ensured that all customers

received a high quality experience. Worked while attending Druid Hills

High School and maintained a GPA of 3.78.

Highlights:

. Taking orders over the phone and in person while using the cashier

. Packaging / making the products and assisting coworkers whenever needed

References available upon request

Contact this candidate