Customer Service Medical

Shanae Thompson

*** *. ****** ****** ***. *, Long Beach, CA 90813

562-***-**** **************@*****.***

Objective

Seeking a Customer Service position excellent skills in operating cash

register and customer relation

Skills & Abilities

. Computerized Cash Register

. Cash Handling

. Refunds/Exchanges

. Sale Techniques

. Merchandising

. Product Demonstration

. Order Processing

. Inventory Control

. Merchandise Displays

. Phone Etiquette

. Typing (30wpm)

. General Office Machines

Employment History

Customer Service, 06/07 to Present

JCPenney, Carson, CA

. Greet customers and ascertain what each customer wants or needs

. Describe merchandise and explain use, operation, and care of

merchandise to customers

. Recommend, select, and help locate or obtain merchandise based on

customer needs and desires

. Compute sales prices, total purchases and receive and process cash or

credit payment

. Answer questions regarding the store and its merchandise

Medical Assitant, 03/10 to 05/10

Dr. Libaration De Leon, Paramount, CA

. Recorded patients' medical history, vital statistics and information

such as test results in medical records

. Prepared treatment rooms for patient examinations, keeping the rooms

neat and clean

. Interviewed patients to obtain medical information and measured their

vital signs, weight, and height

. Authorized drug refills and provide prescription information to

pharmacies

Medical Lab Technician, 03/10 to 03/10

Dr. Sujata, Paramount, CA

. Conducted blood tests for transfusion purposes and performed blood

counts

. Set-uped, maintained, calibrated, cleaned, and tested sterility of

medical laboratory equipment

. Collected blood or tissue samples from patients, observing principles

of asepsis to obtain blood sample

Education

Charter College, Medical Assistant License, Long Beach, CA

Valley High School, Diploma, Sacramento CA

Contact this candidate