Customer Service Human Resources

Location:

Posted:

September 07, 2010

Angela S. Weikert

OBJECTIVE

A challenging position which will fully utilize my skills and talents and offer potential advancement.

SUMMARY OF QUALIFICATIONS

Enthusiastic, hard working, dynamic person who is able to interact effectively with individuals at all levels

Exceptionally organized, detail oriented and resourceful with creative problem solving abilities

Reliable, adaptive, team player who takes the initiative to assume increasing levels of responsibility

Extremely trainable, welcomes learning new skills and is motivated to develop a life-long career through experience, education,

training, and advancement

Composed, loyal worker who is committed to maintaining high standards, integrity and work ethic

SKILLS & EXPERIENCE

TruGreen, Grand Prairie, Texas May 2007-November 2009

Customer Service Representative

Acted as a liaison between company and customers to provide information, price, and availability quotes, expedite service, and

resolves disputes promptly

Prepared customer invoices and processed payments and corresponding data entry

Able to multitask in a fast paced environment with exceptional time management skills

Accounts payable and accounts receivable

Reconciled bank statements to credit card accounts

Awarded Employee of the Month for exceptional customer service

The Home Depot, Grand Prairie, Texas February 2003-April 2006

Cashier/Trainer

Promoted from casher to implement a successful training program for new employees

Awarded Employee of the Month for exceptional customer service

Created and maintained customer loyalty through attentiveness, a positive attitude, and teamwork

The Gap, Arlington, Texas August 2001-February 2003

Sales Associate-Baby Specialist

Part-time position while attending college full-time

Comerica Bank, Dallas, Texas April 1994-January 1998

Automated Lock Box Processor

Quality control and preparation, automated processing, and distribution of customer’s detail

Processed ~200 separate lockboxes with diligence and absolute accuracy

Promoted to team leader due to outstanding performance

EDUCATION

Columbia University-Fall 2007-to complete BA in Human Resources

Tarrant County College-Spring 2003-Summer 2007-Major: Nursing