Customer Service Sales

JOSEPH PG VONVILLE

*** ******** ***** ****: 614-***-****

Springboro, OH 45066 E-mail:

*********@***.**.***

EDUCATION

Mass Communication (BA), 2000 – 2004

Wright State University, Dayton, OH

A REAS OF EXPERTISE

Mass Communication Event Planning

Effective Marketing Strategies Solution Selling Model

EMPLOY MENT SUM MARY

Creative Microsystems, Inc, Englewood, OH October 2005 – Present

(Government Software Development Firm)

Government Consultant (October 2005 – Present)

Serves as the company visionary for marketing initiatives specific to the municipal government

f inance and accounting vertical, including, but not limited to: print brochures, PowerPoint

presentations, in person/virtual events, HTML e-mail marketing, and website design.

Organizes external company sponsored networking events intended to not only garner sales, but

also at improving CMI’s overall image and place within the government software industry.

Creates business growth of $1M annually in gross software and hardware sales.

Maintains existing positive client relationships with 300+ municipal governments

across the region.

The Fastenal Company, Springfield, OH October 2004 – October 2005

(Industrial Supply Company)

Account Specialist (October 2004 – October 2005)

Effectively marketed and positioned Fastenal as “one stop shopping” for industrial

resources rather than specifying our place in the industry as just a “fastener” distributor/supplier.

Managed day-to-day sales operations for six major accounts, and personally handled

all customer service related issues.

Made daily sales presentations to customers involving new products, inventory

management, and cost savings.

COMPUTER SKILLS

Proficient in Microsoft Office: Word, Excel, Power Point, Access, etc.

AFFIL IATIONS/ACTIV I T IES

Eagle Scout, Boy Scouts of America (2000)

Southbrook Christian Church

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