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Manager Customer Service

Location:
Minneapolis, MN, 55403
Posted:
September 07, 2010

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Resume:

BRENT PORTER

Minneapolis, Minnesota

612-***-****

***********@*****.***

experience

UNITED STATES POSTAL SERVICE APPLE VALLEY, MN JUNE 2010-CURRENT

Rural Carrier Associate-

I'm a part-time relief carrier at the Apple Valley Branch of the United

States Postal Service.

Sort and case all mail, packages and accountable mail for my assigned

route.

Pack out all sorted mail and load into delivery truck.

Inspect postal vehicle prior to leaving and upon returning from assigned

route.

Deliver all mail and parcel posts in a timely manner.

Use handheld computer to enter data for route information, delivery

confirmations and accountable mail.

Collect all mail and parcel posts that are outgoing to be delivered.

Winning Edge, Inc. Maple Plain, MN June 2002-Sept

2008

Photographer/Graphic Designer/Production Artist-

Established and managed in house photo studio.

Designed and created multiple yearly company catalogs and other promotional

materials.

Prepared digital image files for final output.

Cataloged and maintained a vast company image library of jpg, tif, eps and

raw files.

Responsible for converting all in-house company documents and forms into

interactive digital pdf forms.

Created and maintained Macintosh computer network

Rastar Digital Media Salt Lake City, UT Dec 1999-May 2002

Digital Imaging Technician-

Prepared digital image files for final output.

Worked in a color by numbers workflow.

Utilized my experience in the photo studio, desktop publishing, proofing,

and the Topps Athletic card departments when needed.

Worked on Mac computers in a multiple Mac server environment.

Dirk Douglass Photography Salt Lake City, UT June 1998-Dec 1999

Assistant -

Managed daily operational aspects of commercial photo studio.

Managed all digital aspects of the business including scanning, digital

imaging, printing, etc.

Loading and unloading equipment, driving company vehicles, purchasing

supplies, and overseeing film processing at labs.

Silence Snowboards San Diego, CA March 1994-Sept

1996

Warehouse Manager, Shipping Manager and Quality Control Manager-

Set up and managed an independent warehouse facility with $3 million in

annual sales

Managed four employees.

Managed storage and inventory levels of all company products

Maintained the facility and security system.

Set up and managed the quality control department.

Managed shipping of all products domestically and internationally.

AlJohn's Beach Shops Minneapolis, MN July 1987-Dec 1993

Retail Sales Associate -

Retail sales of snowboards, skateboards, eyewear, apparel and accessories.

KNOWLEDGE BASE

. CUSTOMER SERVICE AND CLIENT RELATION SKILLS

. Analytical thinking and problem solving skills

. Creative artistic ability and color theory

. Trained to use both film and digital photographic equipment in large

format, medium format and 35mm, as well as film scanning equipment

. Extensive digital imaging skills include: retouching, cloning, cropping,

imposition, composition, resizing, color management, color conversion,

color separation, color correction, clipping paths, layer masks, drop

shadows, actions, batching, and filters

. Page composition and document layout experience

. Expert with Mac environment and capable with PC environment

. Software proficiency includes: Image Ready, Illustrator, InDesign,

Acrobat Professional, Distiller, Quark Express, Extensis Suitcase and

Portfolio, Microsoft Office programs, E-mail and FTP software

. Macintosh computer assembly, installation, maintenance, and upgrades

experience includes: software, towers, monitors, scanners, printers, disc

drives, hard drives, memory cards, ethernet cards, processors, video cards

and adapter cards

. Hardware monitor calibration experience

education

WEBER STATE UNIVERSITY OGDEN, UT GRADUATED JUNE 1999

Bachelor of Science in Art/Photography,

GPA 3.79 Graduated Magna Cum Laude

Awards and Honors:

. Dean's List from Fall 1996-Spring 1999

. 1999 Outstanding Graduate Award in the Department of Visual Arts

. Golden Key National Honors Society and Phi Kappa Phi National Honors

Society

*List of references and examples of work available upon request!



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