Manager Customer Service
Resume:
Tanner Kendrick Contact
Tel : 775-***-****
e-mail :
*******@*********.***
Address
**** ***** **** ****, ****** 89502
Profile
Objective
I am seeking a warehousing or shipping and receiving position using my experience
of progressive responsibility in the logistics field.
Management Skills
Oversees entire warehouse operations at local distribution company, which includes
direct management of 30+ people.
Organization of freight within the warehouse based on frequency of shipments in
order to increase efficiency and usable space.
Working directly with Owners and CEO to form new and innovative ways to save
overhead and increase efficiency without sacrificing quality.
Work directly with Clients to ensure products are being handled and shipped to the
client's specifications and expectations and resolving problems when they arise.
Personally created custom "first-in, first-out" (FIFO) system which monitors
inventory rotation for thousands of packages.
Shipping and Receiving Knowledge
Picking/pulling, packing and wrapping orders per client request.
Selecting and making arrangements for shipments with carriers (TL and LTL).
Experienced in receiving materials, assuring accuracy of product, quantity,
condition and reporting discrepancies.
Interpersonal Relations
Experienced in staff selection, training, supervision and evaluating performance
while keeping high morale and a positive work atmosphere.
Forklift certified as well as a Field Trainer and Evaluator.
Communicates and interacts well with a diverse range of personalities.
Capable of diffusing hostile situations and finding resolutions to a wide variety
of problems
Excellent customer service skills.
Personal Attributes
Strong physical condition for heavy lifting and fast paced work.
Willingness to work flexible hours to meet company needs and goals.
Constantly looking for ways to assist fellow staff and make improvements to work
environment.
Computer Skills
Entering data information for shipping labels, bills of lading and inventory
changes (WMS).
Use of RF scanners for receiving/shipping and cycle counts.
Experienced with Microsoft Office including Word, Excel and PowerPoint.
Work History
Store Opening Solutions LLC.
Reno, Nevada
Warehouse Supervisor/Operations Manager
December 2009 to Present
Hopkins Distribution Company
Reno, Nevada
Warehouse Manager
April 2005 to November 2009
Beesley, Peck & Matteoni, Ltd.
Reno, Nevada
File Manager
June 1999 to April, 2005
Bedroom Superstore
Reno, Nevada
Warehouse Assistant Manager
State of Nevada
Firefighter
Douglas County
Volunteer Fire Chief
November 1997 to June 1999
Carson City, Nevada
August 1996 to November 1997
Minden, Nevada
June 1992 to April 2002
Education
Western Nevada College
Courses in Business Management
Carson City, Nevada
Truckee Meadows Community College
Courses in Business and Computers
Reno, Nevada
Douglas High School
Graduated with Diploma in 1996
Minden, Nevada
References
Walt Goss
Alan Katz
Bridget Robb Peck
V.P. Operations, Store Opening Solutions
Program Manager, Store Opening Solutions
District Court Judge, Washoe County
Contact this candidate