Customer Service High School
Resume:
Katie E. Cooper
Apt. ****
Jacksonville, FL 32224
**********@*****.***
Summary
Certified teacher with two years of experience in middle and high school
English classes
Experienced with college prep and honors students
Worked successfully in diverse student populations
Collaborated with other grade-level teachers to develop lesson plans and
assessment
Education
Graduated cum laude in December 2008 from Miami University with a
bachelor's degree in adolescent/young adult English language arts education
Experience
Troy Aquatic Park 2003
to 2007 (summers)
The Troy Aquatic Park is a large public pool in Troy, Ohio with two three-
story water slides, an interactive water play feature, zero-depth entry,
lap pool and diving well.
worked as a lifeguard and lifeguard supervisor
oversaw eight peer lifeguards during day to day operations of the pool
ensured the safety of patrons by supporting the lifeguards, maintaining a
neat and clean pool area and following a "three strikes and you're out"
discipline strategy
organized lifeguard rotation and cleaning schedules
Miami University Housing and Dining Services 2006 to
2008 (school years)
The Bell Tower Place is an a la carte dining hall on Miami University's
campus with a bakery, salad bar, and smoothie and coffee, deli, pasta,
pizza, Mexican, stir-fry and grill stations staffed by both students and
professionals.
provided timely and quality customer service
assisted in creating an inviting atmosphere for students
balanced a full class schedule with part-time work
helped other student workers in busier stations as needed
Hamilton City Schools August
2008 to December 2008
The Hamilton City School district is located in Hamilton, Ohio and is made
up of thirteen elementary schools, three middle schools and three high
schools with a total of approximately 9,000 students. The student
population is 78% white, 9% black, 7% Hispanic and 5% multiracial.
taught eighth grade language arts at Wilson Middle School and junior and
senior English at Hamilton High School as part of bachelor's degree
requirements
created and submitted lesson plans to both the school administrations and
college supervisor
maintained a professional demeanor and classroom discipline in classes only
two years younger than I was
balanced full-time teaching with college classes and a part-time job
Jasper County Schools January 2009
to June 2009
Hardeeville Middle/High School is a small rural school in Hardeeville,
South Carolina with approximately 280 students in grades nine through
twelve and its student population is 80% black, 15% Hispanic and 5% white.
taught sophomore honors English, junior English, senior and senior honors
English classes
followed state standards and objectives to create and develop all classroom
lesson plans and assessments
enforced all school and classroom rules and maintained discipline in the
classroom
contacted parents in regards to student behavior and/or performance when
necessary
Sea Pines Country Club June 2009 to
August 2009
Sea Pines Country Club is a private club on Hilton Head Island, South
Carolina for the residents of Sea Pines that includes a golf and tennis pro
shop, banquet hall, tennis courts, a golf course, a fitness center, an
indoor lap pool and an outdoor swimming pool.
guarded the outdoor pool to ensure patron safety
worked the front desk in the fitness center
made tennis court reservations for members
met other member needs in the fitness center and pools as they arose
Beaufort County School District September 2009
to June 2010
The Beaufort County School District covers the towns of Beaufort, Hilton
Head Island and Bluffton in South Carolina with approximately 20,000
students and its student population is 45% white, 35% black and 20%
Hispanic.
taught freshman college prep and honors English at Hilton Head Island High
School for seven weeks as a long-term substitute for a teacher on maternity
leave
taught eighth grade English at H.E. McCracken Middle School for seven weeks
as a long-term substitute for a teacher on maternity leave
followed state standards and objectives to create and develop lesson plans
and assessments
enforced all school and classroom rules and maintained discipline in the
classroom
contacted parents in regards to student behavior and/or performance when
necessary
Riverside Management Services June
2010 to present
Riverside Management Services is a group of companies that provides
district management services to community developments. It is a contractor
to the Bartram Club of Bartram Springs in Jacksonville, Florida where it
provides lifeguard services.
work as a lifeguard of three pools: rec pool, lap pool and baby pool
test the pool chemicals using reagents three times daily
ensure the safety of all patrons by enforcing pool area rules
keep the pool area clean and neatly arranged
Certifications
South Carolina Initial Teaching Certificate Middle Level English
Red Cross First Aid, CPR and Oxygen Administration
Computer Skills
Proficient in Microsoft Word, PowerPoint, Excel, Outlook
Typing speed of 70 words per minute without errors
Experienced with the Blackboard course platform
Knowledgeable of Windows and Mac systems
Superior Internet usage skills
References upon request
Contact this candidate