ROBERT L. ELDER III
Mesquite, Texas 75149
*********@*****.***
objective
Looking for a challenging position with a growing
company
Experience
****-******* ***** Graphics Desoto, TX
Customer Service/Sales
Increased sales by providing exceptional Customer
Service
Received money from customers and disbursed money to
customers
Processed orders over the phone and in person in the
store
Provided information and assistance to customers
2008-2010 Walmart Garland, TX
Receiving/Customer Service Associate
Loaded and Unloaded trucks
Stocked shelves with merchandise
Assisted customers with finding merchandise
Trained new employees
2007-2007 UPS (Part-time) Mesquite, TX
Loader
Loaded trucks with packages of 20-80 pounds
Scanned packages for correct cities and zip codes
2006-2007 Valero Dallas, TX
Customer Service Representative
Assisted in store operation including selling and
customer relations
Received money from customers and disbursed money to
customers
Stocked merchandise
Provided information and assistance to customers
2005-2006 Athlete's Foot Mesquite, TX
Sales/Manager Trainee
Assisted the store manager in all aspects of store
operation including selling, employee management,
customer relations, managed stock, visual
merchandising, asset protection training and inventory
control
In the absence of the store manager, assumed all
managerial duties
Trained and managed store associates in a manner that
encouraged and promoted outstanding customer service
Demonstrated outstanding interpersonal skills in
resolving customer complaints or issues
Ability to organize and prioritize tasks to accomplish
goals
2004-2005 Century Theatre Odessa, TX
Greeter/Concierge/Customer Service/Cashier
Increased sales by providing exceptional Customer
Service
Greeted and directed customers to correct areas
Sold products at the concession stand
Motivated team to exceed customer expectations
Increased Guest Relations by resolving customer
problems and issues
Robert L. Elder III
Pg. 2
2002 - 2002 Levines Department Store (Summer
Internship) Mesquite, TX
Sales/Customer Service
Increased sales by providing exceptional Customer
Service for the men's department
Ordered and stocked merchandise
Provided information and assistance to customers
Education
University of North Texas - majoring in General
Business
University of Texas Permian Basin - majoring in General
Business
TECHNICAL SKILLS
Windows 9x, 2000, XP, MS Word, MS Excel, MS PowerPoint