Customer Service Data Entry
Resume:
Angela J. Johnston
**** * *********** **, *****, Ok 73049
Email: **********@*****.***
Highlights of Qualifications
Type 45 wpm, 10 key, data entry, account payable, filing, cash handling,
bookkeeping, research, switchboard, mailroom, printing reports and notices,
balancing daily transactions, audit/balance ATM machine, postage, Microsoft
Excel, Microsoft Word, Genesis, SAP
Work Experiences
Sept. 2005-Jan. 2009 Marketing Distribution Specialist EMD
Chemicals, San Diego
. Obtaining timely print quantities from regional managers & maintaining
the required information spreadsheets with expenses for each project
. Coordinating distribution of marketing materials for domestic &
worldwide distribution with internal vendors
. Order entry, preparing shipment documents (import & export),
communication of activities with appropriate departments, sales
offices, and vendors
. Plan/coordinate with Regulatory, customs, brokers, freight forwarders
to assure goods reach final destination
. Verifying delivery, providing follow-up support, trouble-shooting
surrounding marketing materials shipments, ensuring stock receive into
inventory
. Create Requisition for Purchase Orders, create part numbers for
marketing materials that stock into inventory, sign & approve invoices
received from freight carriers
. Organized/assisted special events/meetings for company
. Classifed materials & created material numbers in order to clear
customs
June 2005-Sept 2005 Data Entry Employment
Strategies, San Diego
. Processing & verifying customer information into system
. Correcting & standardizing database
. Processing orders request into database
. Making outbound calls in order to update customer information
. Helping in varies departments, customer service & receptionist
Feb. 2005-April 2005 Production Asst. Act1, San
Diego
. Processing & verifying incoming wires, checks & HUD's closing
properties
. Verifying & correcting input data; follow up on missing
informationfrom Escrow, Title, or Mortgage Companies
. Closing by deadline, detail oriented, ability to multi-task, trouble-
shooting, filing
. Verify or change existing or non-existing employee status
Jan. 2005-Jan. 2005 Receptionist
AppleOne, San Diego
. Greeting customers, receiving & transferring incoming calls
. Distribute incoming mail & preparing postage for outgoing mail
. Filing invoices, preparing checks, faxing
Dec. 2004-Dec. 2004 SmartReps AppleOne, San
Diego
. Providing quality customer service, greeting customers, allowing
customers to try on product, helping with a question or concerns
. Closing procedures; taking inventory, reporting any damage products,
faxing
Oct. 2003 - Nov. 2004 Balancing Clerk/Encoder Bank of Oklahoma,
Oklahoma
. Encoding amounts on various documents; processing data entry general
ledgers
. Balancing and processing daily transactions; processing corrections by
verifying and locating outages
. Verifying and disbursing work to each department; preparing work to be
sent to different locations in a timely manner
. Ordering & tracking supplies for the department
Mar. 1995- Aug. 2003 Asst. Bank Manager Advantage
Bank, Oklahoma
. Providing accurate & timely services to customers
. Enforcing and complying with all policies and procedures adhered to by
the teller staff
. Buying and selling money between vault & tellers
. Inspecting & approving negotiable instruments; investigating &
placing holds & restrictions
. Accessing & obtaining customer credit reports; processing data
. Entry of variety of loan transactions
. Balancing daily transaction, encoding checks & deposits
. New Accounts, Customer Service, Teller, Encoder
. Issue Debit cards, report lost or stolen debit cards, open & close
accounts
. Help Opening New bank location
Education
Metro Tech
Rose State College
Employment
2005 to 2009 EMD Chemicals
2005 to 2005 Employment Strategies
2005 to 2005 Act1
2004 to 2005 AppleOne
2003 to 2004 Bank of Oklahoma
1995 to 2003 Advantage Bank
Contact this candidate