Customer Service Manager
Resume:
Dan Held
Chaska, MN *****
****.****@*****.***
WORK EXPER IENCE
L andscape site management- Held’s Nursery, Corcoran, MN
• Supervise up to 10 landscapers
• Worked with General Contractor to estimate projects and develop proposals
• Managed daily project completion and t rades coordination
• Maintained grounds and landscape of private residences and businesses
• Located and Planted shrubs, t rees and f lowers selected by property owners for
effect
Customer Service-JM Oil, St. Cloud, M N
2007-APR 2010
• Designed displays and planned product placement
• Received payments and balanced end-of-day takings
• Reconciled electronic t ransactions
• Re-stocked and organised merchandise
Construction- Abbywood Carpentry, Chaska, MN
2002-2005
• Worked on a variety of additions, decks and remodeling
• Learned on the job while attending school
• Accelerated construction skills
• Performed a wide variety of physically demanding tasks
ACH IV MENTS
Transportation organizer for Ridgeview Foundation golf and taste celebration 2006-
present
Registration manager for Ridgeview Foundations Breeze for needs 2007-
present
E DUCAT ION
Bachelor of Geography in Travel and Tourism M ay
2010
St. Cloud State University, St. Cloud, MN
Study Abroad: Suva, Fiji 2009
Worked 30 hours a week while attending college full-time
A DD I T IONAL SKIL LS
Scuba certified
Communication and interpersonal skills
Computer skills- Microsoft word, excel and power point
Ability to work under pressure in stressful situation
Able to do work as independent or as a team member
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