Customer Service Sales

Roy Briseno [pic]

*** ** **** ***,***** ca, ***** 760-***-**** ************@*****.***

OBJECTIVE: Customer Service

SUMMARY OF QUALIFICATIONS:

-Translating/Interpreting Enlish/Spanish

-Type 58 wpm

-five years inside sales experience

-Translate marketing documents from English into Spanish

-Proficient in MS Word, Power Point, Windows 98, Windows 2000, Windows XP,

Front Page, People Soft, Outlook,Sales Logix, Great Plains, Eureka Fax-

press

-Provide customer Service for existing clients

-Translating and interpreting course at UC San Diego

PERSONAL EXPERIENCE

Incoming Sales Rep, Stairway Marketing, Vista Ca,

Jan 2001- Jan 2003

-Bilingual Customer Service

-Telecommunications industry

Job Developer, Partnerships with Industry, Oceanside Ca, Jan 2004-Sept 2004

-Assist Adults with Disabilities in job placement

-Assess the clients (adults)abilities and skills

-Job interview training

-Outsourcing to employers and obtain interviews for clients

Retail Business Owner, Dishworks Satellite, San Diego Ca, Oct 2004-present

-Bilingual Customer Service

-Direct installation program

-Customer Service to existing customers

EDUCATION AND TRAINING:

American Union Academy-Teacher English as a second language

UCSD translating and interpreting course

Palomar College-General Studies

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