Sales Customer Service
Resume:
Ronda S. Marks
Fort Worth, TX *****
*****.*****@***.***
Career Objective: To secure a customer focused position with a
progressive company where there is opportunity to apply acquired knowledge
and skills to make a significant contribution to the organization.
2007-Present District Leader - Primerica Financial Services
Providing financial solutions to families
and small businesses.
Business development through warm market referrals.
Building and maintaining client relationships, portfolio
management, financial advisory support and consultations.
Holder of Series 6, 63 Securities, Licenses for Life
Insurance, Mortgage Products, Personal Lines P&C
1999-2007 Purchasing Administrator - Tarrant Lighting - Fort
Worth, TX
Provided purchasing and receiving management for a wholesale
distribution company with $2.5 million in assets.
Responsible for the inventory flow from vendor, through the DC, to stores
under construction. This included, but was not limited to the planning of
inventory purchases, placement of purchase orders, establishing
replenishment parameters, the allocation of product to the various
channels. Coordinated and implemented the status changes of SKUs that were
deemed end of life. Performed routine and ad hoc reports as required and
provided analysis and communication to senior leadership on a weekly basis.
. Inventory procurement and disposition
. Elimination of product duplications
. Monitor the daily flow of issues and receipts
. Problem solving regarding flawed receipts
. Resolved inventory discrepancies.
. Created and maintain pricing contracts with tier one
vendors.
. Negotiated stock level pricing on finished goods,
increasing profit margins by 10%
. Worked with receiving department to ensure delivery of
goods
. Purchased for a full line of lighting and related
electrical products for all end user accounts.
. Managed inventory, turns, service level and overstock
management within budget of 5% turn to earn ratio.
. AP support and administration of wholesale distribution
software.
1997-1999 Operations Assistant - Tarrant Interiors/Legget &
Platt -Ft. Worth, TX
Developed stock pricing program for National Accounts.
Consolidated rebate programs and standardized pricing.
Cleaned up parts database by eliminating duplications.
Assisted in implementation of L & P Unix based custom
software.
Reworked part master files for accuracy and consistency
Researched and obtained lost revenues on outstanding
rebates
Prepared inventory and pricing data for migration to
Peachtree Accounting.
Prepared lighting division for sale to Tarrant Lighting.
1987-1997 Cooper Lighting - Elk Grove Village, IL
Performed competitive analyses for regional and national
bids.
Experienced with high volume national accounts
Negotiated pricing on custom light fixture projects for
highly visible projects as well as national account
retailers.
Maintained gross margin goals against highly competitive
bids and wrote the business
Built strong relationships with customers and secured
repeat business by providing suitable alternatives and
employing strong customer support.
National Account Sales Coordinator - Cooper Lighting - Elk
Grove, IL
. Developed and supported communications flow for
approximately 120 accounts.
. Converted National Accounts forecasting to spreadsheet
format to interface with demand requirement planning
software systems.
. Tracked sales using proprietary software and provided data
to sales managers, marketing and operations personnel
. Negotiated account pricing and managed deliveries as
required.
. Acted as customer liaison with internal engineering groups
Senior Regional Quotations Manager
. Established pricing and profit margin on business for the
Northeast and East Central Regions of the U.S.
. Value engineered project quotes
. Set distributor Stock pricing for Northeast Region
. Guided sales efforts for multiple sales agencies including
the major markets of Boston, New York and Washington, D.C.
. Worked on various long-term pricing projects for National
Account Programs.
. Promoted to National Accounts team as a Sales Coordinator.
Quotations/Technical Services Rep
. Inbound Sales, Dispensed technical product information to
agents and end users.
. Developed pricing for projects and distributor stock in the
Northeast region.
. Internal support for outside sales force
. Promoted to Regional Quotations Manager.
B.A. Michigan State University
PC Skills: Microsoft Office, Outlook, UNIX based purchasing software,
Quicken, Peachtree Financial Software and various other software programs.
Strengths: Decisive Judgment, Results Oriented, Customer Service Skills,
Business Acumen, Influencing & Persuading, Interpersonal Communications
Specialist, Quality Focused, Meeting Contributor, Conflict Management
Facilitator, MRO and OEM background.
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