KRISTA TOWNSEND, MPH
SUMMARY OF SKILLS
. Oral / Written Communications
. Public Speaking / Presentations
. Account / Project Management
. Strategic Planning
. Writing / Editing
. Marketing / Promotions
. Event Planning
. Client / Team Management
. Public / Media Relations
. Business Development
. Technical & Grant Writing
. Advanced Computer Skills
EDUCATION
Master of Public Health Bachelor of Arts
University of Oklahoma Health Sciences Center University of
Central Oklahoma
Oklahoma City, Oklahoma; May 1994 Edmond, Oklahoma; May
1989
Emphasis: Health Promotion Sciences (Marketing) Emphasis:
Communications/Journalism
PROFESSIONAL EXPERIENCE
Senior Account Executive 2009 - 2010
Schnake Turnbo Frank PR, Oklahoma City, OK
. Provide public relations counsel to assigned clients and retain new
clients
. Develop, manage and execute communication plans on behalf of clients
. Managed several healthcare client accounts, including Integris Medical
Center
. Provide general counsel and creative input for clients as required on the
following issues:
. Media relations, media training, news conferences
o News writing and editing
o Crisis communications
o Community relations
o Marketing communications
o Brand identity management
o Speech writing / presentations
o Public affairs
o Event planning
o Research
o Strategic planning
. Recruit new business and encourage business development by promoting firm
to potential new clients
. Lead account teams and mentor junior-level staff
. Participate in and provide leadership for civic / charitable groups;
represent firm at external functions
Account Supervisor 2007 - 2009
Saxum Public Relations, Oklahoma City, OK
. Manage and oversee daily public relations and marketing activities for
multiple client accounts
. Manage senior and junior-level account executives, oversee and direct
account teams
. Determine overall strategic plan for client accounts
. Direct public and media relations efforts and strategies
. Write and distribute press releases, media advisories, opinion
editorials, guest columns, newsletters
. Increase brand awareness through marketing efforts, including collateral
development and Web content
. Make recommendations for advertising, some media buying, write radio and
television scripts
. Event planning, public affairs, community relations
. Direct and manage client communication, sometimes daily
interaction/updates
. Prepare monthly, quarterly and annual progress reports and present to
clients
. Oversee budget tracking and monthly invoicing
. Prospect for new clients, write proposals, respond to Requests for
Proposals, prepare client presentations
Notable Achievements at Saxum PR
o Secured approximately 275 earned media placements for one client alone in
2008
o Provided a leadership role in planning and executing the highly-
successful grand opening event for the new ProCure Proton Therapy Center
in Oklahoma City in July 2009. The event also received extensive local,
state and regional media coverage
o Ghost-wrote monthly physician guest columns for both The Journal Record
and The Oklahoman
o Managed largest revenue-producing client account
Marketing & Media Relations Specialist 2006 - 2007
Public Strategies, Inc., Oklahoma City, OK
. Handle marketing and public relations for various local, state and
federal clients
. Develop and implement marketing plans, strategies and initiatives
. Business development through grant writing, responding to Requests for
Proposals
. Write press releases, pitch stories to media, write scripts for radio and
TV advertising
. Handle media buying for advertising campaigns
. Develop marketing collateral materials, write copy, oversee printing and
production, website development
. Develop and conduct presentations, attend tradeshows, plan events
. Wrote, produced, directed and narrated 15-minute promotional video
Public Relations Specialist 2004 - 2006
Oklahoma Tourism & Recreation Department, Oklahoma City, OK
. Respond to media requests for information on Oklahoma tourism
. Establish, develop and maintain media relationships
. Write press releases, pitch travel and tourism stories to media
. Write regular feature articles for The Oklahoman newspaper
. Manage editorial calendar for feature articles
. Write/edit/design monthly newsletter, Tourism Momentum, distributed to
audience of more than 600
. Promote Oklahoma tourism on weekly local radio and television spots
. Write scripts for weekly PSA, "Oklahoma Travel Minute" airing on 70 radio
stations statewide
. Public speaking/ prepare presentations to community and civic groups
statewide
. Exhibit at various travel and trade shows
. Coordinate media familiarization tours
. Maintain photo library, take photographs to add to library as needed
. Actively involved in planning of Governor's Conference on Tourism; manage
awards competition
. Served as agency Wellness Coordinator (2-year appointed position)
. Hire, train, supervise public relations intern
Marketing Coordinator 2002 - 2004
C.H. Guernsey & Company, Engineers ( Architects ( Consultants, Oklahoma
City, OK
. Research, identification and market analysis of potential procurement
opportunities/clients
. Respond to Requests for Proposals from government agencies and private
industry
. Assist in development of marketing plan, strategy and initiatives
. Responsible for implementation of marketing initiatives/actions of
marketing team
. Project lead tracking, reporting, coordination and follow-up
. Develop marketing materials such as flyers, brochures, project sheets,
PowerPoint presentations
. Create/distribute weekly departmental newsletter; graphic and document
design
. Extensive contact with clients and business partners
. Schedule and conduct client debriefings
. Manage multiple projects concurrently; meet strict deadlines
. Organize, manage, attend tradeshows
. Extensive interaction with senior level executives, both internal and
external
PROFESSIONAL AFFILIATIONS
American Business Women's Association
Secretary, 2002 - 2003
American Marketing Association
International Association of Business Communicators
Oklahoma Alliance for Public Transportation
Board of Directors, 2009, 2010
Professional Healthcare Network
Executive Board Secretary, 2009, 2010
Public Relations Society of America
AWARDS
2008 Society of Professional Journalists - First Place - Public Relations:
Press Release Writing
2007 PRSA Uppercase Award - Radio & TV Script Writing
2007 PRSA Honorable Mention - Best Overall Marketing Campaign
References, portfolio and college transcripts available upon request.
12709 Meadows Drive
Oklahoma City, OK 73120
Cell: 405-***-****
E-Mail: ************@*****.***