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Sales Supervisor

Location:
La Verne, CA, 91750
Posted:
September 08, 2010

Contact this candidate

Resume:

Ryan Ek

**** ******* ******, ** *****, CA ***** 909-***-****-home, (909) 938-

****-****

*********@*****.***

U.S. citizen

Education (California State Polytechnic University, Pomona-Pomona, CA

91768)

Bachelor of Science, Geography

Graduation date: June 2009

Bachelor of Science, Social Science Graduation

date: June 2009

Minor Degree, Anthropology Graduation date:

June 2009

Coursework

Beginning and Advanced GIS World Regional Geography Study Abroad

Courses in Ghana

World History Cartography Biogeography Field Geography

Extensive Anthropology Coursework

High School (Glendora High School-Glendora, CA 91740)

Golden State Diploma

Graduation date: June 2002

Work Experience

Mount Rushmore National Memorial (National Park Service) Keystone, SD

05/2010-08/2010

Park Guide-40 hours per week

Salary $13.43 per hour (GS-4)

Operate visitor center and information center: independently perform

opening and closing operations, deal with a high number of personal

contacts while answering recurring questions, provide information about and

directions to other areas of interest, provide information about available

interpretive opportunities, provide other information and informal

interpretation, train new interns in visitor center operations.

Trail Roaming: roam the trail and interact with visitors, inform visitors

of rules and regulations in order to gain compliance.

Project time: perform research on a variety of park topics, prepare

interpretive programs, answer visitor inquiries by phone, e-mail, and

standard mail, assist with other collateral duties as needed.

Present interpretive programs: present two interpretive programs which I

created. One is a guided walk, roughly 40 minutes in length, presented to

groups of 30-150 people. The average group size would be approximately 75.

The other program is a 20 minute talk, taking place inside, presented to

groups of 20-160 people. Average group size would be 70. In addition, I

have provided new interpreters with limited interpretive coaching.

Supervisor: Ed Menard, 13000 Hwy 244, Bldg. 31, Suite 1, Keystone, SD 57751

605-***-**** e-mail:*********@***.*** You may contact this person

Old Fashioned Fudge, Keystone, SD

5/09-8/09, 5/10-8/10

Cashier-25 hours per week

Salary: $7.50 per hour

Assist customers, scoop ice cream, make coffee, stock displays, handle a

very high volume of cash transactions.

Supervisor: Chris Busby or Chris Connley, 117 Winter Street, Keystone, SD

57751 605-***-**** You may contact these people, however,

the business is only open between the months of May and October

Stones River National Battlefield (National Park Service) Murfreesboro, TN

02/2010-05/2010

Volunteer-32 hours per week (60% invasive plant management, 40%

interpretation)

Invasive plant management:

Perform invasive plant management under the supervision of park ecologists:

identify native and exotic plants, use assorted hand tools, power tools,

and chainsaws to remove small plants, bushes, and trees; apply herbicides

using an ATV mounted sprayer and backpack sprayer; plant native shrubs and

grasses.

Interpretation:

Operate a visitor center: explain park resources to visitors, provide

orientation and information to park visitors, give directions to different

parts of the park, perform roving interpretation on foot and on bicycle,

and lead small groups in volunteer activities, operate Eastern national

bookstore.

Supervisor: Terri Hogan, 3501 Old Nashville Highway, Murfreesboro, TN 37129

615-***-****

e-mail: ***********@***.*** You may contact this person

Starberry Farms, San Dimas, CA 12/02,

12/03, 12/04, 12/05, 12/08, 12/09

Christmas tree lot worker-20 hours per week

Salary: Minimum wage + tips

Customer assistance, stock Christmas tree sales area, load Christmas trees

onto customers' cars, unload truckloads of Christmas trees

Supervisor: Vicky Morrison, 264 E. Foothill Blvd., San Dimas, CA 91773

909-***-****

You may contact this person

Hankuk University of Foreign Studies, Gimhae City, South Korea

11/09

Substitute English Teacher-working 30 hours per week

Salary: approximately $13 per hour

Use pre-designed lesson plans to teach English to children between the ages

of 7 and 14

Mount Rushmore National Memorial (National Park Service) Keystone, SD

5/09-10/09

Park Guide-40 hours per week

Salary $13.18 per hour (GS-4)

Operate visitor center and information center: independently perform

opening and closing operations, deal with a high number of personal

contacts while answering recurring questions, provide information about and

directions to other areas of interest, provide information about available

interpretive opportunities, and provide other information and informal

interpretation. The majority of the time this information was provided in

person, but it was also provided over the phone.

Trail Roaming: roam the trail and interact with visitors, inform visitors

of rules and regulations in order to gain compliance.

Project time: perform research on a variety of park topics, prepare

interpretive programs, answer visitor inquiries by phone, e-mail, and

standard mail, assist with other collateral duties as needed.

Present interpretive programs: present two interpretive programs which I

created. One is a guided walk, roughly 30 minutes in length, presented to

groups of 30-150 people. The average group size would be approximately 75.

The other program is a 15-20 minute talk, taking place inside, presented to

groups of 20-160 people. The average group size would be somewhere around

80 people. I also worked multiple shifts per week which involved at least

an hour running the Kid's Exploration Area

Supervisor: Jason Ginder, P.O. Box 190, Buxton, NC 27920 252-***-****

ext. 24

e-mail: ************@***.*** You may contact this person

Katie's Pet Depot, La Verne, CA

9/12/04-5/1/09

Cashier/stockclerk/sales clerk-30 hours per week

Low salary $7/hour, high salary $9/hour

Customer assistance and sales, greet customers, communicate effectively

with customers over the phone and in person, explain store policies to

customers, cashiering and other money handling (including operation of a

credit card machine and computerized point of sale system), inventory

maintenance, stocking shelves, merchandise management, responsible for

maintenance and upkeep of sales floor and animal enclosures, perform

opening and closing procedures, responsible for talking to customers and

determining their needs based on their individual situation. Handle a wide

variety of animals, including dogs, cats, rabbits, guinea pigs, mice,

hamsters, birds, lizards, frogs, and snakes. Feed the same types of

animals, as well as fish, and clean the enclosures of all those animals.

During my daily course of work, I interact with a diverse customer base

that includes people of all ages, ethnicities, and socioeconomic

backgrounds. The staff that I have worked with during my employment there

was equally diverse. In addition, I trained new employees in all aspects of

store operations, most often with money handling, cash register and credit

card machine operation, and merchandising and inventory management.

Supervisor: Taryn Hartless, 2300 Foothill Blvd #D1, La Verne, CA 91750

909-***-****

e-mail address: *******@********.*** You may contact this

person.

Perry's Victory and Int'l Peace Memorial (National Park Service) Put-In-

Bay, OH 8/08-10/08

Park Guide-40 hours per week

Salary: $12.73 per hour

Operate visitor center: independently perform opening and closing

operations, greet visitors and answer visitor questions about the site and

about nearby recreational opportunities, disseminate park information,

operate cash register in the gift shop, process credit card transactions,

count visitors.

Operate elevator: Greet visitors, answer visitor questions, inform visitors

of rules and regulations in order to gain compliance, inform visitors of

possible safety hazards.

Roving interpretation while on observation deck: Make informal visitor

contacts and provide informal interpretation, answer questions about the

surrounding area and nearby attractions, make sure visitors comply with the

rules of conduct while on the observation deck.

Operate the ticket counter: Issue tickets to visitors (accepting payment

and making change), answer visitor questions and talk with visitors,

selling annual passes and senior passes, accounting for funds, completing

shift reports

Present original interpretive programs: Recruit an audience for my

interpretive programs, create and present original interpretive programs to

audiences of between 2 and 30 people. Presentations lasted between 10 and

45 minutes.

Supervisor: Sue Judis, 93 Delaware Ave., Put-In-Bay, OH 43456 (419) 285-

7405 ext. 223

e-mail: *********@***.*** You may contact this person

Boathouse Eatery and Nightclub, Put-In-Bay, OH

8/08-10/08

Security staff-10 hours per week

Salary: $8 per hour

Serve as a frontline representative of the bar, check id's of bar patrons

to ensure they were

at least 21 years old, provide on-stage security for musicians, clean up

trash, interact with bar

patrons in a friendly manner, interact with bar patrons in order to gain

compliance with rules

San Gabriel Valley Umpires Association, San Dimas, CA

3/03-4/08

Baseball Umpire-10 hours per week

Low salary $22 per game, high salary $50 per game

Officiate baseball games (little league through high school) independently

or in two or three-man crews.

Supervisor: Candy Miller, P.O. Box 4622, San Dimas, CA 91773 (909) 599-

9919

e-mail address: *****@***.*** You may contact

this person.

Cal Poly Pomona Geography Computer Lab Coordinator, Pomona, CA

2006-2008

Volunteer Position-10 hours per week

Create volunteer schedules, train volunteers; open, close, and monitor the

lab.

Mendocino Coast Botanical Gardens, Fort Bragg, CA

Unpaid Intern-working 20 hours per week

7/07-8/07

Perform general landscape maintenance using a variety of hand and power

tools independently and with other volunteers and staff, work in plant

propagation, learn and successfully implement basic riparian habitat

restoration practices, cut wood with handsaw and chainsaw, exotic plant

removal, work in a retail nursery, provide information, orientation and

basic informal interpretation to visitors, inform visitors of nearby

recreational opportunities. I was also involved with other various aspects

of botanical gardens management.

Supervisor: Tom Tillotson, 18220 North Highway One, Fort Bragg, CA 95437

707-***-****

e-mail address: ********@**************.*** You may contact

this person.

U.S. Forest Service Volunteer, Azusa, CA

11/03-5/04

Assist with wood sales, tree plantings, seedling transplants, off-highway

vehicle area(including informing visitors of the rules and regulations and

collecting fees), and recreational technician work in the San Gabriel River

Ranger District of the Angeles National Forest.

Supervisor: Lois Pickens, 110 N. Wabash Ave., Glendora, CA 91741 (626)

335-1251

You may contact this person.

Foothill Chili and Rib Company, Glendora, CA

6/01-10/03

Busboy/Dishwasher-25 hours per week

Salary: Minimum wage + tips

Wash dishes, bus tables, clean cooking equipment and restaurant facilities

Supervisor: Jeff Thomsen, 179 N. Glendora Ave., Glendora, CA 91741 (626)

963-9938

This restaurant closed for good on 10/31/03

Co-curricular Activities

Pi Gamma Mu Social Science Honor Society Treasurer 2006-2007,

President 2007-2008

Responsible for preparing budgets; successfully planning and executing many

fundraisers of various sorts; handling, counting, and depositing club

funds; taking account of club resources, obtaining donations from local

businesses, and planning and organizing recreational activities for club

members.

Cal Poly Pomona Geographical Society Secretary 2007-2008

Primarily responsible for keeping track of member volunteer hours, taking

meeting notes, and disseminating meeting notes to members

Training: I have successfully completed training in S-130/S-

190(Introduction to Wildland Fire Behavior), L-180 (Human Factors on the

Fireline), and I-100 (Introduction to Incident Command System). I completed

this training on March 21st, 2008. I also completed a red card refresher

course on June 18, 2009 and on June 17, 2010 at Badlands National Park in

Interior, South Dakota.

Accomplishments/Leadership

President's Honor List 2007-2008

College of Letters, Arts, and Social Sciences Dean's List

2006-2008

Treasurer of Mountaineering and Outdoors Society 2007-2008

Secretary of Geographical Society 2007-2008

President of Pi Gamma Mu Social Science Honors Society 2007-2008

Treasurer of Pi Gamma Mu Social Science Honors Society 2006-2007

Member of Golden Key International Honors Society

2006

Recipient of the Swenson Memorial Scholarship 2007

Poster presentation at California Geographical Society conference 2007,

2008

Poster presentation at Association of American Geographers conference

2008

Recipient of President's Special Travel Fund Award (Cal Poly Pomona)

2008

Skills and Abilities

Proficient in Microsoft Word and Powerpoint

Ability to perform research on historical, cultural, and natural resource

topics

ArcGIS v. 9.2

Possession of a California Class C drivers license

Possesssion of a valid Red Card for wildland firefighting

Ability to work independently and with others

Ability to hike long distances and experience hiking

Ability to work with a variety of hand tools

Desire to work outdoors in a state park or national park setting

Strong interest in natural resource management and interpretation

Desire for a career with the NPS, BLM, USFS, or USFWS.

Ability to communicate basically in Spanish

American Red Cross First Aid Certification (test date: 3-9-09)

References are available upon request and please contact me with any

questions.



Contact this candidate