Leonardo Wu
**-** ** **. ******* Heights, NY ****2
*******@*****.***
Objective - To take role as Client Reporting Analyst and provide effective
solution to an organization to help achieve the best solution in business
Professional Experience
Canon Business Solutions, New York, NY May 2006-Present
Reporting Analyst/Project Coordinator
. Developing and maintaining client reports on a monthly, quarterly and
annual basis. Reports include 4 segments - Inventory, Spend, Volume,
and Service History.
. Provide interpretation and analysis of information presented
. Work in conjunction with Account Executives and Operations Manager to
assemble reports specific to each client
. Creation and maintenance of reporting data templates
. Create ad-hoc report requests
. As senior member, assist team members' questions, workload, and review
orders
. Review and process of purchase orders and equipment return/relocation
requests submitted by account executives
. Track requests through the order life cycle, follow up with various
departments
. Attend to inquiries regarding delivery, service contract, account
update, client billing, etc.
. Liaison between Business Services Division (Sales and Operations) and
corporate departments
. Setting deadlines and determining priority for requests/inquiries
Accomplishments
> One of first recipients of Winner's Circle Award for Fall 2007
> Implemented error tracking log for all orders processed in
company division to assist management to see how frequent errors
occur
> Significantly reduced errors when processing paperwork which
resulted in quicker delivery turnaround time
> Implemented asset management logs, providing vital customer and
order data to internal and external parties
People Finders Plus, New York, NY February 2006-May 2006
Temporary Employment
. CBS/Kingworld - Filing, data entry (CMS), Excel, reviewing contracts
. Viacom - Filing, organizing files and folders into boxes, typing
. MLB.com - Data entry, sort email, transporting data from contracts
website to Excel
. Commonweal, Spike TV, Nature Publishing, MTV, Warner Music - Reception
Stony Brook University, Stony Brook, NY June 2004-May 2005
Operations Assistant
. Assisted with daily building operations - daily setups of rooms,
ballrooms, and auditorium for scheduled events, maintained the
cleanliness of the building
. Provided assistance to patrons over the phone and in person
. Supervised and prepared the use of audio and facility equipment
. Oversaw entrances to building rooms - entry not permitted unless by
appointment
. Managed the information desk
Encore Digital Imaging, New York, NY February 2001-June 2001
Production Assistant
. Daily deliveries to companies around surrounding work area
. Assisted in lamentation process of posters, flyers, etc.
. Created company handbooks and presentation booklets using lamented
paper
Education
Bachelor of Arts in Sociology, Minor in Business Management, 2005
Stony Brook University, Stony Brook, NY
Computer Skills
Windows OS, Microsoft Office tools namely Word, Excel, Access and
PowerPoint, Lotus Notes, Oracle, Internet, 80 WPM
Skills
. Proficient with analytical reporting using Advanced Excel features
like Pivot Tables, charts, Excel formulas
. Strong analytical, organizational, pattern detection and problem
solving abilities
. Strong data analysis skills and resourceful
. Excellent team player with a sense of urgency
. Self-motivated, result-oriented and desire for constant learning
. Works with minimal supervision