Customer Service Administrative Assistant

Carla Hernandez (***) ***-

****

OBJECTIVE: Seeking a position with a company that offers room for

growth and advancement.

EMPLOYMENT: Utility Trailer Sales, 12608 Harlan Rd., Lathrop, CA 95350

10/04 - 05/05

Receptionist/Accounts Payable Clerk

. Answered main phones and distributed incoming mail

. Coded and posted all accounts payable to correct GL

account, printed checks

. Prepared daily deposits for bank pick up

. Compiled data for reports and maintained spreadsheets

. Assisted in preparation of credit references

Kamps Company, 9811 E. Moffatt Blvd., Manteca, CA 95336

02/02 - 02/04

Receptionist/Payroll Clerk

. Answered phones, distributed mail, ordered supplies

and maintained spreadsheets

. Completed bi-weekly payroll and performed closing

duties

. 401K Distribution

. Administered employee benefits

. Notary Public

Farmers Insurance Group, 3451 E. Sherwood Dr., Grand

Junction, CO 81501 06/01 - 01/02

Claims Analyst

. Answered phones/customer service

. Entered new claims into computer

. Assigned daily claims to CR's

. Closed Claims and cut checks

Modesto Toyota, 4513 McHenry Ave., Modesto, CA 95356

10/99 - 10/00

Executive Assistant

. Handled returned checks

. Balanced monthly bank reconciliation

. Prepared Sales Tax Report

. Paid off dealer flooring daily

. Packaged contracts to be funded

Bank of America RV Finance, 2880 N. Tracy Blvd., Tracy, CA

95376 07/94 - 10/99

Administrative Assistant

WHOLESALE RESPONSIBILITIES

. Approved or declined recreational vehicles for

delivery

. Processed invoices and posted dealer checks using

computerized A/P system

. Assisted with inventory audits and collected dealer

payoffs

RETAIL RESPONSIBILITIES

. Processed loan applications, investigated credit and

verified employment

. Processed loan contracts and verified insurance

coverage

. Posted retail loan payments and balanced daily cash

report

. Answered customer inquiries regarding payoffs and

general account information

ADDITIONAL RESPONSIBILITIES

. A/P Clerk, generated monthly reports, ordered office

supplies and maintained office equipment, trained new

associates

EDUCATION: Heald Business College Stockton, CA

Certificate in Computer Applications Graduated: July

1994 GPA 4.0

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