SUMMARY:
Bachelor of Business Administration in Healthcare Management (completed
August 6th, 2010)
. Student leader and athlete
. Teacher /Tutor of children and young adults
. Recognized for strong work ethic and
contribution to business.
. Hard working, professional and giving
. Leadership experience in extracurricular activities and on the job.
. Five years in customer service and managerial experience.
. Strong presenter and communicator
. Excellent computer skills
EDUCATION:
Bachelor of Business Administration in Healthcare Management, August 2010
Trine University, Fort Wayne, IN
G.P.A. 3.5 (4.0) - Work full-time while attending courses full-time
TECHNICAL SKILLS:
Advanced: Word, Excel, PowerPoint, and Publisher
Proficient: Inputting data, office errands, screening calls, planning
events, recruiting, sales, hiring employees, making weekly and monthly
schedules, scheduling appointments and assisting customers in finding
information.
Relevant Training:
. Confidant in giving professional speeches
. Researched and completed many projects on management, business,
leadership and healthcare (exclusively on healthcare reform,
healthcare laws and regulations, Joint Commission, administration and
the caring of patients.)
. Took high level courses and receive in depth training through some of
the following; accounting, business communications, business law,
marketing, management techniques and principles, statistics,
chemistry, microbiology, human anatomy, leadership, human resource
management, ethics of healthcare, psychology and algebra.
. Experienced in sales and management; with five years experience
. Experienced and enjoy recruiting, hiring, and training of employees
WORK EXPERIENCE:
Job Shadow 11/07 - 01/08
10/06 - 01/10
Hillside Country Living Nursing Home
. Took several nursing training courses
. Clinical work including; feeding, cleaning, and taking care of the
elderly
. Trained in the dementia unit
Volunteer Tutor 10/06 - 01/10
Northwest State Community College, Archbold, Ohio.
. Tutored college students in microbiology, anatomy, composition 1 and
2, healthcare ethics, and statistics.
. Improved college students overall test scores and study habits.
Abercrombie and Fitch (seasonal)
10/08 -
02/09
Fort Wayne, Indiana
. Assisted customers and completed sales transactions
. Operated register and greeted customers
Sears Sales Associate 08/05 - 01/10
Sears Dealer Store, Bryan, Ohio.
. Worked as a manger and a sales representative with the customers and
general public.
. Sold merchandise, helped with customer assistance, and technical
support or issues.
. Helped in signing, selling, cleaning, maintaining, paperwork, and the
overall business of the store.
. Recognized as the Pro Club for my sales capabilities.
. Recognized and helped accomplish overall store selling goals; by doing
this the owner received a hefty bonus.
. Helped owner with scheduling, training, and managing the store and its
employees.
. Recruited new customers daily
Elder-Beermans/Estee Lauder
02/10-present
Defiance, Ohio
. Counter manager for Estee Lauder/ Elder-Beermans
. Manage and train employees
. Work as a Sales Representative with the customers and general public.
. Sold merchandise, helped with customer assistance, and technical
support or issues.
. Helped in signing, selling, cleaning, maintaining, paperwork, and the
overall business of the store.
HONORS & ACTIVITIES:
. President's List
. Dean's List
. Tutoring college students at Northwest State Community College
. A member of American College of Healthcare Executives
. Relay for Life- Team Leader-Event Planner
. Member of Life Changes Realities Church in Edgerton, Ohio
. High School Accomplishments (Honor roll, cheerleading caption,
basketball caption, softball caption, Mosh for Medicine lead
organizer, FCCLA, Spanish Club, Varsity Club, Student educators of
American, involved in Modeling, and tutored middle school and high
school students).
References:
. Mr. David Brown- (my manager and store owner at Sears) - known each
other for 6 years. # 419-***-****
. Mitzi Bailey- (co-worker) - known each other for 6 years. # 419-636-
8394
. Andrew Carlin - (friend) - known each other for 8 years. # 260-316-
7482