Technician Machine Operator
Resume:
JEFFREY SHAFFER
Canton, MI. 48188
**********@*********.***
OBJECTIVE: Position in Computer, Desktop or Network Support
QUALIFICATION:
Associate Degree in Computer Network Systems, ITT-Technical Institute, Canton, MI
Twelve years trouble shooting computer and electronic devices
SKILLS:
Microsoft Server and Desktop Operating Systems
Worked with users to identify problems in order to resolve them
Resolved networking issues before turning system over users
Reconfigured computer and printers for network access
Reloaded system and specific applications to POS system and computers
Common Microsoft Office Applications
Setup and management of user accounts
Update hardware in personal computers
EMPOLYMENT:
TechTeam Global 2008-Present Senior Support Technician
Technical Support for a web-based remote data capture for a Pharmaceutical Trials Portal
Coordinate report system for multiple shifts to continuously monitor customer
compliance.
AB Heller, 2004-2008 CNC Machine Operator
Syntegra Corporation 1999-2004 Integration Specialist
Installed, reloaded, move computers and computer related equipment.
Resolved computer and computer related network issues based on given information
provided by employees.
Bixby Medical Center 1992-1999 Biomedical Technician
Performed preventive and corrective maintenance on computer/electronic patient care
equipment
EDUCATION:
Stautzenberger College Certificates 1996-1998
Schoolcraft College Associated Degree Biomedical Engineering Technology 1990
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