Customer Service Manager

Location:

Posted:

January 08, 2013

Jeanette Pankey

Jackson, TN. 38305

Reason for Hire

I have certified as a Residential Specialist for Guardian Community Living, which enables clients to better

their lives with assistance.

As one striving to achieve excellence, I have received the Vista Program’s Outstanding Service Award, five

years in a row.

My desire to contribute to the community has been proven by six years of service as a Humboldt Housing

Commissioner.

Extending my service to any area needed within my employment family, I have served as Resident Council

Reporter for Humboldt Housing for two years.

In August of 2001, I certified as a Public Housing Manager, again going above and beyond the call of duty.

Work History

Production- Jackson, TN (10/11-Present) Work on the production line at Procter and Gamble through Staff

Management

Residential Specialist- Jackson, TN (06/08- Present) Assist elderly clients in their home with every day

activities. Taking clients out into the community and to appointments as needed. D & D Healthcare

Residential Specialist- Jackson, TN (04/07-10/11) Helping clients with physical and mental disabilities with

their everyday home living. Guardian Community Living.

Resident Initiative Coordinator- Humboldt TN (04/02-12/06) Supervisor over Housing Vista Volunteer,

correspond with local businesses to implement programs for residents. Humboldt Housing Authority.

Vista Volunteer- Humboldt TN (04/97-04/02) Corresponded with local businesses to implement programs

for residents, assist residents with GED preparations, oversee after school care, and ensure residents on

obtaining/maintaining employment. Humboldt Housing Authority

Cashier-Humboldt TN (10/95-01/96) Handle cash transactions, general customer service. Wal-Mart

Computer Lab Assistant-Jackson, TN (08/94-08/95) Assist clients with physical/mental challenges with

various computer programs. The Star Center

Education

Union University…Bachelor of Science in Organizational Leadership

JSCC…Fall 1994 Computer Information System

Humboldt High School…Graduation May 1982, General

Reference:

UPON REQUEST