Customer Service Sales

Location:

Posted:

September 08, 2010

Joel Michael

Spokane Valley, WA

SUMMARY:

A highly motivated and capable individual with a talent for

leadership, but who also works well in a team environment. Coach-able, and

dedicated to learning new skills and improving personal and professional

growth.

SKILLS and past RESPONSIBILITES:

. Communication problem-solving workshop graduate

. Management and leadership training and experience

. 5+ years customer service and sales

. Computer literate in Windows/Mac/Office/Google

. Warehouse experience: inventory, heavy lifting, operating pallet jacks

. Residential exterior painting

CAREER HISTORY

o 2009-2010 Technical Consultant: Flextronics -Spokane, WA

Worked in a high pace environment troubleshooting technical issues with

cell phones as well as handling billing issues while maintaining customer

satisfaction. Educated customers about their products and services, as well

as creating sales opportunities for my client.

o 2008-2009 Delivery/Outside Sales: Spokane Radiator -Spokane, WA

Delivered products to customers in a safe and timely manner as well as

troubleshooting in the field and maintaining good customer relations. Also

followed up on leads for new business as well as maintained connections

with current clients to help keep the business healthy.

o 2006-2008 Master General Agent: American Income Life (Altig Agency)

-Spokane, WA

o 2004-2006 Clerk/Customer Svc: Uwajimaya Grocery, Inc. Seattle, WA

o 2001-2004 ESL Teacher in Japan: Mochigase Town Hall -Mochigase,

JAPAN

EDUCATION:

BA in East Asian Studies from Western Washington Univ. Graduated June,

2001.