Genarro Tijerna
*** ***** *****, ******, ***** **040
Objective
I am very excited to hear about the Customer Service position you
have at your Company. I really enjoy metting and dealing with the
public and I am confident that I can provide the level of service
your customer have come to expect.
Experience
June 2009 - August 2010 McDonalds
Euless, Texas
Customer Service Representative
Responsible for greeting customers in a friendly and professional
manner.
Process food order request by customers.
Operate cash register and processing payments.
Prepare and bag meals providing quick and accurate service.
Resolve customer's complaints.
Maintain store, work station and restrooms clean.
May 2008 - June 2009 UPS
Dallas, Texas
Package Handler
Sort and scan UPS delivery merchandise.
Responsible for loading UPS trucks according to the appropriate
destination.
Fast-paced position that involves paying attention to detail.
Track and report any errors made in the labeling.
Continuosly lifting, lowering and sliding packages that typically
weight from 25 to 70 Lbs.
Special Skills
Successful working alone or as a cooperative team member.
Proficiency with computers.
Strong organizational, detail oriented with dedicated ability to recognize
discrepancies.
Excellent customer service skills.