Engineer Network
Resume:
Ellen Kotik
Matawan, NJ *****
E-mail: *******@*********.***
Cell #732-***-****
Summary of Qualifications
Certified network engineer with experience in WAN, LAN and desktop support.
I have strong analytical and troubleshooting skills, customer oriented
background. It is my job responsibly to ensure availability and reliability
of the network, servers, desktop systems, applications, scanners, printers,
hand held devices. Excellent interpersonal skills and a team player.
Technical Skills
Hardware:
IBM compatible PC's and laptops, HP servers, Dell PowerEdge servers, IDE
and SCSI controllers and hard drives, RAID cards, External Disk Arrays,
Ethernet hardware (NIC's, hubs, UTP cable, RG-58 Cable, Switches), Token
Ring hardware (NIC's, MAU's, Type 1 cable to RJ-45 converters), Patch
Panels, Printers (laser jet, ink jet, dot matrix), Scanners, CD-Towers, HP
DLT tape drives, CISCO Catalyst & 3COM switches, 3Com hardware, wireless
networks, Sonicwall firewalls, wireless access points and network cards,
Blackberry, Corby access control systems.
OS:
Windows 4.0/2000/2003 server, Novell NetWare 3.12/4.11/5.0, DOS, Windows
95/98/NT4/2000/XP/Vista workstations.
Networking:
Knowledge of TCP/IP, OSI Model & various protocols and applications.
IPX/SPX, DHCP, WINS, RAS, NAT, PPTP
Software:
Microsoft Exchange 2000, Microsoft Exchange Server 5.5, Microsoft Exchange
Server 7.0, Blackberry Enterprise Server, FileMaker Server 5.5, Norton
Utilities, Microsoft Office Suite, PcAnywhere, Acronis, Adobe standart,
Citrix, VISIO Technical, FileMaker Pro 5.0, Bloomberg, AT-Financial,
Solomon Smith Barney, Polar Bear Stearns, Veritas Backup exec, Arcserve,
Chase Compass, State Street, WordPerfect, Policy Patrol, Netscape, McAfee
Anti-Virus, Norton Antivirus, Adobe Photoshop, SalesLogix.
Professional Experience
Metropolitan Research Associates, NY, NY
1/07-8/09- continue consulting until 4/2010
Network Administrator/Helpdesk Support
. Installation and configuration of wireless networks.
. Installation and configuration applications on servers/clients, and
providing basic user training.
. Managing user accounts and passwords.
. Upgrading and troubleshooting hardware on desktop computers and
laptops.
. Deploys new desktop computers, laptops and peripherals
. Analyzing, troubleshooting and fixing network issues.
. Configuring and supporting VPN for remote users
. Configuring and supporting wireless networks
. Configuring and supporting Blackberry devices
. Help desk support for in house and remote users.
. Installation of network hardware and software components,
configuration of workstations and laptops for users including internet
connectivity.
. Disaster recovery and backup procedures.
. Preparing and maintaining documentation of network configurations and
computer room.
. Installing and configuring citrix client
. Network and local printing
OTC Communications, NY, NY
8/98-1/2007
Systems Engineer
. Installation and configuration of new servers for clients (Windows
NT4.0, Windows 2000 Advanced Server, Windows 2003 Server, Exchange
server 5.5, Exchange 2000, Novell 4.11 and 3.12, Windows NT 4.0
Enterprise server on HP LH6000, HP LH4 and Compaq DL380 in Cluster
environment using Microsoft Cluster server, Exchange server 5.5,
Blackberry Enterprise Server).
. Administration of Windows and Novell servers.
. Administering server directory structure, permissions and shares,
users access rights.
. Creating and maintaining mailboxes for new users on Exchange Server.
. Installing and configuring Blackberry Handheld for different users and
synchronizing with Microsoft Outlook.
. Installation and configuration of wireless networks.
. Installing applications on servers/clients, and providing basic user
training.
. Diagnosing and resolving LAN problems.
. Help desk support for in house and remote users.
. Installation of network hardware and software components,
configuration of workstations and laptops for clients including
Internet connectivity.
. Provided 24/7 support via pager, cell phone, VPN, NT Terminal server
access, pcAnywhere.
. Disaster recovery and backup procedures.
. Preparing and maintaining documentation of network configurations and
computer room layouts.
. Consulting/training (software and hardware) support to businesses all
over NYC.
. Evaluating/investigating new technologies, related to server hardware
and software.
Certifications
. C.N.E. - license for NetWare 5.0
. C.N.A. - license for NetWare 3.12 and IntraNetWare
. C.N.E. - license for NetWare 3.12
Education
The Chubb Institute
. Diploma, Network Engineer and Data Communication
Kingsborough Community College
. Degree of Associate in Accounting - Honor Student
Belarusian State Polytechnic Academy
. Degree of Bachelor in Technology and Computer Automation Processing -
Honor Student
References will be provided upon request.
Contact this candidate